Utilities Service Technician - Pipe Crew

How You Can Help Us Make a Difference

JOB SUMMARY

Performs installation, troubleshooting, repair, and maintenance of water, wastewater and treatment plant systems and appurtenances as assigned. Responsible for fabrication, repair, and installation of equipment and appurtenances necessary for proper operation of all systems. Work is performed under general supervision and reviewed through proper functioning of equipment, systems, discussion, and report analysis.

ESSENTIAL JOB FUNCTIONS

• Installs, maintains, and repairs water and sewer lines and related system components, including taps, valves, pumps, tanks, service lines, etc.
• Inspects and evaluates condition of systems; diagnoses and corrects leaks, blockages or other problems; clears debris from manholes, water and sewer lines, easements, valve boxes, etc.; performs confined space entries; cleans manholes and lines; and changes out sewer rings and lids, etc.
• Maintains lift stations; performs daily checks and preventative maintenance; monitors system operability and records, dials and charts; performs routine adjustments and repairs in response to monitoring results; and receives, responds to, and resolves complaints of odors and noise at lift stations.
• Gathers tools and equipment needed to complete work activities; picks up and transports materials, tools and supplies; cleans and washes equipment and tools; performs preventive maintenance and minor repairs on tools and equipment as needed; and notifies supervisor of needed equipment replacements and repairs.
• Performs related activities; repairs asphalt, concrete, yards, and other areas that are disrupted as a result of repair work.
• Locates manholes, service connections, valves, and other utilities utilizing global positioning system (GPS) and geographic information system (GIS) maps; and enters and updates department database with location details.
• Participates in emergency response and scheduled on call program.
• Performs related work as assigned and assists other departments and employees as required.
• Provides exceptional customer assistance, problem-solving, and/or complaint resolution by all forms of communication.

Your Purpose & Day-To-Day Journey

QUALIFICATIONS

Education and Experience:

• High school diploma or equivalent.

Licenses and/or Certificates:

• Within three (3) months of position assignment: Must maintain a valid Commercial class A Driver's License (CDL), including appropriate endorsements
• Within six (6) months of position assignment: Must maintain CPR and First Aid certifications
• Must pass and maintain respirator fit test and Pulmonary Function test for respiratory protection.
• Within two (2) years of position assignment: Depending on area of assignment, may be required to maintain one or more of the following certifications or licensures: FWPCOA Wastewater Collection C and Water Distribution System Operation Level 3.

Education & Credentials That Power This Role

Knowledge, Skills and Abilities:

• Knowledge of departmental policies, plans, and procedures.
• Knowledge of modern office practices, plans, and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.
• Skill in effective communication, both orally and in writing.
• Skill in prioritizing and organizing work.
• Skill in the use of office equipment such as a computer, multi-line telephone system, scanner, fax machine, and copier.
• Ability to obtain the knowledge in the repair and maintenance of systems in the utility water/wastewater industry.
• Ability to obtain the knowledge of the operation of equipment used in the installation maintenance and repair of collection and distribution and treatment plant systems.
• Ability to obtain the knowledge of the occupational hazards and safety precautions required in the workplace.
• Ability to input information into a personal computer.
• Ability to collect various samples from collection and distribution systems.
• Ability to use sound judgment in detecting and correcting unusual conditions, or recommending repair scheduling.
• Ability to interpret drawings, schematics, and blueprints in performance of job duties.
• Ability to present and maintain a high professional public image with good customer relations.
• Ability to provide internal/external guidance and customer assistance via all forms of communication.
• Ability to use computers for data entry, word processing, and/or accounting purposes.
• Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.

Extra Details You Should Know

PHYSICAL DEMANDS

Stooping, crouching, walking, pulling, grasping, hearing, seeing up close, seeing far away, kneeling, reaching, talking, standing, finger movement, repetitive motions, depth perception. Walking is frequently necessary along with pushing, pulling, and digging. Frequent lifting of 25 pounds; occasional lifting up to 50 lbs.

WORK ENVIRONMENT

Work is frequently exposed to raw wastewater and treated effluent, outdoor weather conditions or irate customers, extreme noise, odors, heights, and/or dust.

RISK/SAFETY CONDITIONS

The position requires moderate exposure or risk related to physical and/or mental health and safety (e.g., exposure to environmentally hazardous material, heavy equipment, assault and battery, communicable disease, etc.).

Charlotte County is an Affirmative Action/ADA/Veterans' Preference and Equal Opportunity Employer. Women, minorities, and persons with disabilities are encouraged to apply.