Outlet Host/Hostess
Hard Rock Cafe
Host Job DescriptionThe Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).Responsibilities include:Opening doors, where applicableWelcoming and thanking guestsAnswering questions - accurately and politelyMaintaining a clean and organized waiting areaAnswering the phoneDirecting guests to areas & restroomsProviding security for co-workers, guests and celebritiesAssisting servers, bussers and managersPerforming opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.Assuring the complete satisfaction of each and every guestCreating memorable experiencesEntertaining guests to create "Raving fans"This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.
Vacancy posted 2 days ago
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