Store Lead - Wrentham Village Premium - Full Time

Location Wrentham, Massachusetts Job Summary The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations. Partner with Store Manager to address performance concerns with associates. Support and participate in all company training and development initiatives. Foster a positive work environment and provide direct, objective feedback in a timely manner. Assess performance and provide appropriate level of feedback on a daily basis and during the annual performance review process. Motivate and inspire associates to build brand loyalty and create a positive store environment for both internal and external customers. Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand. Represent the company in a professional and positive manner. Support the management team to maximize productivity through operational and product knowledge, customer service and participating in completing key store initiatives. Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll. Process payroll weekly. Modify schedule based on business climate. Help maintain a clean, organized, and efficient stockroom, adhering to set policies. Ensure Environment (CRE) Standards & Safety requirements are being met. Education and Experience High school diploma or equivalent. 1-3 years of previous retail experience. Must be at least 18 years of age. Skills and Behaviors Excellent customer engagement. Detail oriented. Ability to prioritize tasks. Ability to work in a team environment. Ability to give and receive performance-based feedback. Embrace self-development. Effective communicator. Adaptable and flexible to changing priorities. Excellent time management, planning, and organization skills. Proficient in Microsoft Office. Ability to adapt to and learn internal applications. Ability to work a flexible schedule, including weekends, to meet business needs and PT/FT Availability Requirements set by the Company. Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs. Compensation Hourly: $17.00 - $21.00 Per Hour Equal Opportunity Employer The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment. #J-18808-Ljbffr The Children's Place