Service Desk Analyst
ePlus
ePlus inc. is seeking a Service Desk Analyst I to answer technical support calls and emails, providing Level 1 assistance to the customer base. The role involves diagnosing, describing and tracking issues through resolution, with emphasis on timely communication and effective problem solving. The position supports remote/hybrid work, requires reliable internet access, and involves shift hours Sun-Thu 4pm-1am EST. Growth in technical skills is encouraged in a collaborative team environment. #J-18808-Ljbffr
Vacancy posted 2 days ago
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