Service Advisor

Service Advisor

The Service Advisor at Harbor Nissan will be responsible for providing exceptional customer service by guiding customers through the auto service process. The Service Advisor will advise customers on diagnosis, maintenance, and repair of their vehicles, while emphasizing the value of additional services to customers and striving to meet sales goals. This is an individual contributor, full time, salary position located in Port Charlotte, Florida.

Competitive Pay Plan

Great benefits package including medical, dental, and vision

Flexible work hours

Paid vacation and holidays

Promptly greet customers and ascertain their service needs

Conduct vehicle inspections to identify any further service needs

Advise customers on available services, evaluate customer needs, and estimate repair and maintenance costs based on that evaluation

Accurately input customer information into the system

Discuss pricing and payment options with customers

Initiate and process customer paperwork and billing

Inform customers of their repair and maintenance progress

Maintain customer retention through exceptional customer service

Stay up-to-date on product and service information, as well as industry developments

Keep showroom and work area clean and organized

Nissan Experience Required

High school diploma or GED

2-3 years of prior experience as a Service Advisor.

Nissan experience is a plus.

Dealertrack experience is a plus.

Excellent customer service and communication skills

Ability to provide technical assistance to customers

Ability to work in a fast-paced environment

Thorough knowledge of automotive parts, services, and procedures

Able to successfully complete and pass a background check and pre-employment drug screen.

Harbor Nissan is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, marital status, age, disability, veteran status, or any other status. All applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, marital status, age, disability, veteran status, or any other protected status. This position adheres to the equal employment opportunity guidelines set forth by all applicable laws.