Operations Coordinator

Job Description

Job Description

Job Summary
We are seeking a reliable and detail-oriented Part-Time Operations Coordinator to support our daily order processing, shipping, and administrative operations. This position is primarily responsible for entering customer purchase orders into our ERP system, preparing shipping and order documents, coordinating daily shipments, and maintaining accurate records.

The ideal candidate is organized, comfortable working with computers and business software, and able to communicate professionally with customers and freight carriers by email and phone. This role also provides general administrative support as needed in our small office environment.

Responsibilities
Enter customer purchase orders and order information accurately into the ERP system
Review order information for accuracy and completeness
Prepare and generate packing lists, invoices, and other shipping documents
Create Bills of Lading (BOLs) and coordinate daily outbound shipments
Communicate with customers regarding shipping information, delivery arrangements, and order-related questions
Contact freight carriers and transportation companies to schedule pickups and coordinate shipments
Maintain accurate electronic and physical filing systems for purchase orders, shipping documents, invoices, and other business records
Update and maintain order, shipping, and customer information in company systems
Track shipment status and follow up on shipping or delivery issues when necessary
Receive and assist visitors, customers, and delivery personnel in a professional manner
Perform data entry and general administrative tasks as needed
Work closely with other team members to support daily office and operations activities

Qualifications
High school diploma or equivalent required
Previous experience in data entry, order processing, shipping, logistics, administrative support, or a similar office position preferred
Strong computer and data entry skills with a high level of accuracy
Proficiency in Microsoft Excel, Word, Outlook, and general office software
Experience with ERP, order management, or inventory systems is preferred but not required
Strong attention to detail and organizational skills
Ability to manage multiple orders and tasks while meeting daily shipping deadlines
Good written and verbal communication skills
Comfortable communicating with customers and freight carriers by both email and phone
Ability to work independently and follow established procedures
Dependable, responsible, and willing to assist with a variety of tasks in a small-team environment