nCino Product Owner

Ncino Product Owner

Our client is seeking a Ncino Product Owner to join their team. As a Ncino Product Owner, you will be part of the Commercial Banking supporting Corporate & Investment Banking Team.

Location: Charlotte, NC or Wilmington, NC

Overview

We are seeking a strategic, execution-focused Business Execution Consultant / Product Owner to lead the development, enhancement, and delivery of new capabilities on the nCino Bank Operating System. This role is a key part of our transformation efforts within Commercial Banking (CB) and Corporate & Investment Banking (CIB), focusing on digitizing complex lending workflows, strengthening operational controls, and improving end-to-end loan origination efficiency.

The ideal candidate brings deep hands-on experience with nCino, strong Commercial Banking domain expertise, and the ability to translate business needs into scalable solutions while partnering closely with Operations, Technology, Risk, and Product teams.

Key Responsibilities

• Serve as Product Owner for nCino capabilities across CB and CIB lending, defining product vision, roadmap, and execution strategy.
• Partner with business leaders, SMEs, and stakeholders to understand lending workflows, identify pain points, and translate requirements into functional nCino solutions.
• Drive end-to-end feature delivery — from discovery and requirements through design, testing, deployment, and adoption.
• Lead refinement sessions, write user stories, define acceptance criteria, and ensure alignment with regulatory, risk, and compliance expectations.
• Support transformation initiatives aimed at digitizing traditional lending processes and improving operational effectiveness.
• Partner with Technology teams to ensure solution design meets business needs while adhering to architectural standards.
• Monitor performance, adoption, and data quality; drive enhancements that elevate the user experience and improve process efficiency.
• Act as the nCino subject-matter expert for lending operations, supporting issue resolution, change impact assessments, and continuous improvement efforts.
• Ensure nCino workflows align with regulatory requirements and internal policy standards across loan origination and servicing.

Required Qualifications

• Must have: Hands-on experience working with nCino in a Product Owner, Business Execution, Business Analyst, or system enhancement capacity.
• Must have: Strong background in Commercial Banking (loan origination, underwriting, credit, or lending operations).
• Proven experience supporting or leading transformational initiatives within lending or credit businesses.
• Demonstrated ability to work cross-functionally with Business, Technology, Operations, and Risk partners.
• Strong analytical, problem-solving, and requirements-gathering skills.
• Experience writing user stories, defining acceptance criteria, and managing technology delivery in an agile/hybrid environment.
• Excellent communication skills and ability to translate complex workflows into clear, actionable requirements.