Job Coach II

Job Description

Job Description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

>>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<<

>>>>> ASPIRE to Excellence CARF Accredited <<<<<

>>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<<

>>>>> Four-star Charity Navigator <<<<<

>>>>> 2024 Candid Gold Seal of Transparency <<<<<

Pay Rate: $23.06/hour 

Summary

The Job Coach II acts as a floater delivering service at various worksites. Provides individualized service to HOPE clients to assess and remediate personal and social barriers, which inhibit success in community settings. May also provide job-site training and intervention as assigned for HOPE clients place in community employment settings and work closely with clients and employers to determine job training goals and ongoing success.

Essential Functions

The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions:

1. Takes a lead role in providing job and skill training for HOPE clients

working in the community, provides support and on the job training for

other job coaches.

2. Implements start-up projects and services, provides support for new

locations.

3. Provides needed supports to assure client success in employment

placements. May work varied hours depending on client and program needs.

Evaluation, training, goal setting and follow-up services for successful job

retention.

4. Acts as a liaison with the employer, providing training and supports,

consultation on employment related issues for success of long-term

employment.

5. An act as a program monitor to assigned clients and provides advocacy and

referrals as needed. Assists clients with accommodations and ADA related

issues.

6. Represents the Agency in the community. Maintains a professional

relationship with family members, employers, and funding sources.

Complies with employer policies and procedures while assigned to their

locations

7. Completes all required reports and documentation, maintains complete

and accurate case files, conducts annual and semi-annual meetings, and

prepares individualized service plans.

8. Assures compliance with Agency and departmental safety and

confidentiality standards.

9. Works independently in the community, develops and implements

instructional plans, social skill training and provides interventions as

needed.

10. Works in a variety of settings and assignments as needed to

accommodate changing needs and or requests by contracting employers,

including hours of work and location.

11. Performs task analysis and time studies for wage evaluations as required

by DOL.

12. Acts as a mandated abuse reporter.

13. May perform other duties as assigned to assure the efficiency of the

program.

Qualifications Required

High School diploma, G.E.D. or equivalent plus two years of related experience working with people with disabilities in a rehabilitation environment. One of those two years of experience will be as a job coach.

Required Knowledge and Skills

1. Ability to understand and relate to individuals with disabilities, their families,

the community and HOPE personnel.

2. Flexibility in scheduling of work hours, location and type of assignments

within the greater service region.

3. Ability to observe, evaluate, document and communicate verbally and in

writing.

4. Ability to accept supervision and work cooperatively as a team member

with all Employment Services staff as well as with the client and

employers.

5. Ability to teach good work habits and social skills to individuals with

developmental disabilities.

6. Ability to utilize critical thinking skills in decision making situations, good

organizational and record keeping skills, and good independent judgment.

7. Basic computer knowledge.

8. Knowledge and understanding of time study development

9. Knowledge and commitment to the principles and concepts of

normalization.

10. Ability to be flexible with scheduling and prioritization of tasks.

Environmental Conditions

Extensive travel in the community, providing physical and vocational training supports to the consumer in community based placement. Exposure to outdoor weather, dust and pollens. In the consumer’s employment setting, will be exposed to a variety of retail, production, and manufacturing environments and elements.

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??

Visit to find out more about us and the people we serve.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.