Sales Support Specialist

Job Description

Job Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As the Sales Support Specialist for the Electric Power Generation (EPG) group, you will manage the quoting of the large EPG projects to ensure proper quoting and coordinator of all aspects of the project to meet Yancey's financial goals.

Primary Responsibilities:

• Always prioritize customer care by consistently delivering exceptional service.
• Effective communication skills are needed to help the sales team offer customers the best retail experience.
• Basic knowledge of reading requests of quotation to determine the scope of work needed.
• Processing quotes for the Sales team which includes getting quotes from vendors through Caterpillar and Yancey systems.
• Utilize the CRM system to identify potential project leads and refer them to the sales team. Before sending the lead to the sales team, the Sales Specialist is responsible for contacting the prospect to vet the opportunity and obtain all necessary information to quote it.
• Follow up on all outstanding quotes to determine the won/loss status.
• For all independently quoted opportunities, the Sales Specialist is responsible for submitting the won quote for final approval and then coordinating with the operations team for a project hand-off meeting. It will be the Sales Specialist’s responsibility to track job status up to the point of completion.

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should have creative thinking and problem-solving abilities. Your computer skills should include ability to use Internet Explorer, Excel, Access, Word, and PowerPoint. The ability to multitask in a fast-paced work environment while remaining organized is essential to this position as well.

Education/Experience:

• High school diploma or related equivalent is required. 
• Bachelor's degree from a four-year college / university or related equivalent experience preferred. 

Required Qualifications/Skills:

• Computer skills including Internet Explorer, Excel, Access, Word, and PowerPoint.
• Must comprehend, speak, and write the English language. Knowledge of the Spanish language is preferable but not required.
• Creative thinking and problem-solving ability.
• Must be highly organized in a fast-paced work environment.

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude 

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Compensation
• Individual Bonus Opportunities Available
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Paid Sick Leave 

Career Development

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities

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