Logistics Cordinator

Logistics Coordinator

Fall River, MA
Monday-Friday | 8:00 AM - 4:30 PM
In-office training for first 30 days, then hybrid schedule (in-office Tuesdays & Thursdays | remote Mondays, Wednesdays & Fridays)

About the Role

D2G Group is looking for a Logistics Coordinator to support day-to-day domestic transportation operations. This role works closely with freight carriers, internal teams, and customers to help ensure shipments move efficiently and delivery issues are resolved quickly.

We're looking for someone who is organized, detail-oriented, and comfortable working in a fast-paced environment. Experience working with domestic freight, transportation, or logistics operations is preferred.

This is a hands-on coordination role focused on daily transportation support, carrier communication, shipment tracking, and freight-related problem solving.

What You'll Do

• Coordinate domestic LTL and TL shipments and transportation-related activities
• Process freight invoices and work with 3rd-party audit partners to ensure accurate carrier payments
• File and track freight claims related to damages or service issues
• Coordinate reverse logistics, customer returns, call tags, and carrier pickups
• Communicate with freight carriers and internal customer service teams regarding shipment and delivery questions
• Track shipments and assist with resolving transportation issues
• Support freight quote requests and carrier communication
• Assist with transportation reporting, freight tracking, and operational documentation
• Create shipping documentation and support daily transportation operations
• Partner with Distribution Center teams to help reduce freight claims and delivery issues

What We're Looking For

• Experience working with domestic freight, transportation, logistics, or carrier operations
• Understanding of LTL, TL, and parcel shipping processes
• Experience handling freight claims, shipment tracking, or delivery issues preferred
• Transportation Management System (TMS) experience preferred
• Strong Microsoft Excel and general computer skills
• Strong organizational, communication, and multitasking abilities
• Detail-oriented with strong follow-through
• Comfortable working in a fast-paced environment and managing multiple priorities
• Reliable, team-oriented, and eager to learn

Education & Experience

• 2-5 years of related logistics, transportation, or supply chain experience preferred
• Associate's degree in Logistics, Supply Chain, Business, or related field preferred
• High School Diploma or GED required

Why Join D2G Group?

At D2G Group, you'll join a collaborative and fast-moving environment where your work directly impacts customer experience and transportation operations. We value employees who are dependable, proactive, and willing to jump in where needed.

If you're looking for a stable opportunity with hybrid flexibility, strong team collaboration, and the chance to grow within a supportive environment, we'd love to hear from you.