Patient Care Coordinator - Neurosurgery

Patient Care Coordinator

The Patient Care Coordinator provides various receptionist and skilled clerical duties to support the department. This position may be responsible for scheduling patients, obtaining necessary documentation, supporting prior authorizations, and coordinating aspects of patient care to ensure continuity of care. A PCC will perform all duties in a manner which promotes team concept and reflects the mission and values of the entity.

Providence caregivers are not simply valued – they're invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• Demonstrated experience coordinating patient care within a specialty practice, such as Neurosurgery, Orthopedics, Spine, or other surgical specialties.
• Experience managing insurance authorizations and facilitating referral processes.
• Proficient in Epic with experience supporting scheduling, referrals, authorizations, and clinical documentation.
• Experience working in a fast-paced, high-volume clinic environment while supporting multiple providers and complex patient needs.
• Strong analytical, problem-solving, communication, and customer service abilities.

Required Qualifications:

• 1 year of medical office or related healthcare experience OR 6 months experience as a Providence employee in an Associate PCC position.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.