Service Assistant

Position Overview: A service assistant supports business operations by handling customer inquiries, managing administrative tasks, and assisting with service delivery to ensure high client satisfaction. The position is entry-level, located in Birmingham, AL, with a salary of $15.00 per hour, day shift. Key Responsibilities Answer questions, address concerns, and resolve complaints via phone, email, or in-person. Perform data entry, filing, schedule management, and document customer interactions. Assist staff with tasks such as cleaning, restocking supplies, or setting up workstations. Build rapport with clients and maintain a professional demeanor. Qualifications and Skills High school diploma or equivalent required; some positions may prefer postsecondary coursework. Excellent verbal and written communication skills for interacting with customers and colleagues. Proficiency with MS Office (Word, Excel) or customer management software. Patience, empathy, and strong problem-solving abilities. Strong time-management skills to handle multiple tasks efficiently. #J-18808-Ljbffr