Outside Parts Sales Consultant

Job Description

Job Description

Position Summary

Matheny International is seeking a motivated, customer-focused Outside Sales Consultant to manage and grow an established territory throughout East Central Ohio. Based out of our Zanesville, Ohio location, this individual will be responsible for strengthening existing customer relationships, developing new business opportunities, and increasing parts sales across the heavy-duty trucking, commercial fleet, school bus, municipal, construction, and related industries.

The ideal candidate is a self-driven sales professional who understands the importance of consistent customer visits, proactive territory management, and delivering solutions that help customers reduce operating costs and keep their fleets on the road. This role requires an individual who can independently manage their schedule, identify opportunities for growth, and work collaboratively with internal teams to deliver exceptional customer service.

Key Responsibilities

Territory Management & Business Development

• Systematically travel throughout the assigned East Central Ohio territory to maintain and grow an established customer base.
• Develop and execute a structured sales plan that maximizes customer contact, identifies growth opportunities, and expands Matheny International’s market presence.
• Conduct regular in-person customer visits, prospect for new business, and re-engage underperforming or inactive accounts.
• Establish strong, long-term relationships with fleet managers, maintenance supervisors, parts managers, purchasing personnel, and business owners.
• Consistently pursue opportunities to increase sales volume, gross profit, and overall account penetration.
• Perform other duties as assigned

Consultative Parts Sales

• Identify customer needs and recommend appropriate heavy-duty truck and trailer parts, maintenance products, and related solutions.
• Conduct inventory reviews at fleet garages, maintenance facilities, and other customer locations to identify stocking opportunities and recurring parts requirements.
• Present new products, product updates, cost-saving alternatives, and preventive maintenance solutions.
• Develop bulk-ordering programs, stocking agreements, and other purchasing strategies that improve customer efficiency and reduce operating costs.
• Build a strong understanding of customers’ equipment, maintenance schedules, purchasing patterns, and operational challenges.

Customer Service & Internal Collaboration

• Partner closely with internal parts counter personnel, inventory managers, purchasing teams, and service departments to ensure accurate orders, timely fulfillment, and dependable deliveries.
• Communicate customer requirements, special requests, and delivery expectations clearly to internal teams.
• Follow up on quotes, orders, backorders, and customer concerns to ensure timely resolution.
• Take ownership of customer relationships from the initial sales opportunity through order fulfillment and follow-up.
• Work proactively with the Matheny team to resolve service issues and strengthen customer confidence.

Market Intelligence & Strategic Growth

• Monitor competitor activity, market pricing, product availability, and emerging customer needs throughout the assigned territory.
• Track school district budget cycles, fleet replacement schedules, municipal purchasing opportunities, and commercial fleet maintenance requirements.
• Identify opportunities to position Matheny International as the preferred parts supplier through competitive pricing, product availability, reliability, and customer support.
• Maintain accurate customer information, sales activity records, call reports, and opportunity tracking.
• Evaluate territory performance and adjust sales activities to maximize results.

Qualifications & Experience

• Previous outside sales, account management, or business development experience preferred.
• Experience in heavy-duty truck parts, commercial vehicle maintenance, fleet operations, school bus parts, automotive parts, or a related industry is a plus.
• Strong relationship-building, communication, negotiation, and problem-solving skills.
• Ability to understand customer needs and recommend practical, cost-effective solutions.
• Demonstrated ability to manage a territory independently, organize daily activities, and maintain consistent customer contact.
• Proficiency with computers, email, and spreadsheets.
• Valid driver’s license and ability to travel regularly throughout the assigned territory.
• A self-motivated, professional approach with a strong sense of accountability and customer ownership.