Retail Marketing Associate
Full-time
Silver Star Partners Incorporated
:
Silver Star Partners is a leading retail company located in Lexington, Kentucky looking for a Retail Marketing Associate for our growing team. *Experience working with people in a retail setting strongly preferred.* Responsibilities - Meeting service performance and transaction standards for Customer Service and striving to improve efficiency and effectiveness.
- Handle customer inquiries and complaints.
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of the evolving products and services
- Work with cross functional teams within the company but mostly with fellow customer service team members to ensure customer satisfaction.
- Handle donor correspondences (i.e., voicemails and emails).
Qualifications: - Education: Associate (Two year) college/technical school degree preferred
- Experience: A minimum of 2 years' experience in customer service or retail preferred
- Must be able to work in a fast paced, quick deadlines, and high energy environment.
- Knowledge of Microsoft Word and Excel a plus
Vacancy posted 2 days ago
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