Home Health Aide

Position Overview The Home Health Aide at United Health Services (UHS) Senior Living at Ideal plays an important role in enhancing residents’ quality of life by providing compassionate support with daily living activities, mobility, personal care, and comfort in a senior living environment. At United Health Services (UHS) Senior Living at Ideal, you are part of a collaborative team where every connection matters, helping residents maintain dignity, independence, and well-being while building meaningful relationships. The Home Health Aide observes and reports changes in condition, supports a safe and welcoming environment, and contributes to exceptional senior care, long-term care, resident care, and healthcare services that positively impact residents, families, and the community.

Primary Department, Division, or Unit:

UHS Home Care

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$15.00 - $20.74 per hour, depending on experience

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Job Responsibilities

Essential Functions:

• Assist residents with activities of daily living (ADLs), including bathing, grooming, dressing, toileting, mobility, and transfers to promote comfort, dignity, and independence.
• Support residents with mobility, positioning, ambulation, and restorative care activities according to established care plans and direction from licensed nursing staff.
• Observe residents’ physical condition, behavior, and overall well-being and promptly report changes or concerns to the appropriate clinical team member.
• Maintain a clean, safe, and welcoming resident environment by addressing safety concerns and supporting infection prevention practices.
• Assist with meal service, hydration, and nutrition-related needs in accordance with resident care plans and dietary guidelines.
• Document resident care activities, observations, and related information accurately and timely in accordance with organizational and regulatory requirements.
• Collaborate with nursing staff, rehabilitation staff, residents, and families to support quality resident care and a positive living experience.

Scope and Impact:

• Contribute directly to patient safety, comfort, and continuity of care by providing consistent home-based support and reinforcing patient self-care strategies
• Observe and report immediately to the RN (or Supervisor when indicated) any change in patient condition, functional status, safety risks, or home environment concerns that could impact care
• Exercise judgment within defined role parameters by following the plan of care, recognizing escalation triggers, and seeking clinical guidance when needs exceed scope
• Communicate professionally and compassionately with patients and caregivers to support understanding of the care plan while maintaining appropriate boundaries
• Collaborate with the home care team by sharing observations and suggestions that improve the quality, consistency, and patient experience of care delivery
• Manage assigned workload effectively, including travel between patient homes, preparedness with needed supplies, and completion of tasks within scheduled visit timeframes
• Protect patient privacy and dignity during all care activities, recognizing the trust required when providing care in a patient’s home

Compliance and Professional:

• Maintain required certifications, a safe driving record, and ongoing competency consistent with role requirements and New York State expectations for home care services
• Maintain a valid driver's license and, when operating a personal vehicle for business purposes, current vehicle registration and automobile insurance
• Perform only those care activities authorized by the plan of care and permitted under New York State guidance for HHA services, following RN and agency direction
• Complete required orientation, training, and competency validations (including infection prevention and privacy practices) within established timeframes
• Complete accurate, timely documentation of care and patient observations according to agency standards and applicable regulations
• Participate in supervision and feedback processes with the Clinical Management Team and assigned RN to support safe practice and continuous improvement
• Report incidents, near misses, and safety concerns promptly and cooperate with follow-up activities that strengthen quality and patient safety
• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations
• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks

Additional Expectations:

• Build supportive relationships with patients and families through respectful, patient-centered communication
• Represent the organization with professionalism in the community by showing reliability, empathy, and teamwork across every home visit and care interaction
• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions
• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations
• Perform additional responsibilities as required to meet department and organizational needs

Position Qualifications

Required:

• High School Diploma or equivalent
• NYSDOH Home Health Aide (HHA) certification
• Driver License

Preferred:

• Up to 1 year of direct experience performing the exact or very similar duties required by the job within the same role or function
• Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public
• Up to 1 year of experience working in the same work environment or setting (hospital, practice, department/division)
• Up to 1 year of healthcare experience working in the healthcare industry in any job function
• Up to 1 year of technical/systems experience using specialized tools, software, or equipment required for the role

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

​ Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

​ Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

​ A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at