Technical Support
Spectraforce Technologies Inc
Job Title: Technical Support Location: Plano, TX - Onsite Duration: 6 months Job Description: Customer Support and Advocate Specialist Responsibilities:
- Assist the Service Desk by actively taking intake calls
- Provide top-notch customer focused support
- Have excellent written and verbal communication skills
- Engage in cross-training efforts amongst peers where applicable
- Contribute to site level operational readiness and process improvements
- Effectively manage as needed
- Self-aware of gaps in skills and works to improve
- Frequently collaborates with site lead, acting as back-up when delegated
- Cross-platform collaboration with immediate peers
- High School Diploma, GED, or equivalent certification
- At least 1 year of experience in tech support and administration
- At least 1 year of remote tech administration and end user support
- At least 1 year of experience with Windows 10
- At least 1 year of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow)
- Bachelor's degree in business, Information Systems, Computer Science, or military experience
- 1+ years of experience with Active Directory services integration
- 1+ years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions
- 1+ years of experience with virtualization technologies, to include VMWare tools (Fusion, ESX)
- 1+ years of macOS Server administration experience
- 1+ years of experience with Active Directory
- 1+ years of experience with macOS - High Sierra or earlier operating system
- 1+ years of experience with platform management and integration, to include JAMF Casper Suite or SCCM
- 1+ years of experience with productivity tools running on Mac, to include MS Office, Lync or Skype
- 1+ years of experience with Mac experience supporting 100+ end users
- 1+ years of experience with image deployment, software and system testing and encryption and security tools (McAfee) on Windows and macOS
- Apple certification(s)
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Technical Support in Plano, TX vacancy
- About The Role This position supports both local and field users, including those at our General Offices as well as sales and construction... .... Provide corporate, sales and construction users with technical support on-site, at the Dallas Office and other field locations...SuggestedLocal areaRemote work
- ...Specialist Reports To: Senior Manager of IT Location: Plano, TX Support the organization by managing business processes and systems... ...process owners, internal IT resources, and third-party technical support for ERP, WMS, and SaaS applications. Organize validation...SuggestedFull timeWork experience placementWork at officeShift work
ARKRAY
Plano, TX1 day ago $25 - $27 per hour
...Technical Support Specialist Ii Allen, Texas (Onsite) Pay Rate: Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in the public safety and security technology sector, specializing in advanced Vehicle Intelligence and...SuggestedWeekday
Parker, TX1 day ago- ...ALPR Technical Engineer As an ALPR Technical Engineer, this position provides excellent customer service to new and existing customers... ...by independently troubleshooting, installing, repairing and supporting customers on software and hardware equipment such as laptops,...SuggestedWork experience placementRemote work
Ageatia Global Solutions
Parker, TX5 days ago - ...Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization, ensuring reliable operation of hardware, software, systems...SuggestedFull timeWork at office
The Loan Store, Inc.
Plano, TX1 day ago $16.82 per hour
A global technology solutions provider is seeking a Service Desk Analyst to provide first-level technical support to end users. The role involves diagnosing hardware and software issues, guiding users through solutions, and ensuring customer satisfaction. Candidates should...- ...DB2 Database Administrator Job Description Must Have Technical/Functional Skills Install, upgrade, maintain and customize DB2... ...maintain the DB2 databases on z/OS environment Technical system support for DB2 sub systems, database tools and utilities Support DB...
ClifyX
Plano, TX4 days ago - Whitley Penn an audit, tax, and advisory firm in Plano, TX, seeks an IT Support Staff to provide firm-wide technical support with focus on customer service. This fully in-office role covers ticketing, diagnostics, configuration, deployment, and end-to-end issue resolution...
- Perry Homes is seeking an on-site IT Support Specialist to assist local and field users, including offices in Dallas and field sites.... ...network gear, and conferencing equipment. You’ll provide timely technical support, log requests, and coordinate with the Servicedesk and...Local area
- ...Technical Support Engineer At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally...Temporary workNight shift
Crestron Electronics
Plano, TX5 days ago $107.5k - $120k
...Your role The Technical Support Engineer is responsible for providing the highest levels of field service support which will directly drive the development and growth of Edwards sales and service business. Areas of support typically cover installation, commissioning...Remote workEdwards Vacuum
Richardson, TX3 days ago- SAGE is seeking a Technical Support Specialist to deliver front-line technical support to staff and customers, handling software, hardware, and connectivity issues. You will troubleshoot, manage IT assets, assist with onboarding/offboarding, and provide technical training...
$34.32k - $37.5k
...Job Title: Ipay Solutions Contact Center Product Support Representative At Jack Henry, we deliver technology solutions that are digitally... ...customer education, site navigation, problem resolution, basic technical support, and ticketing requests. The calls or chats will...Full timeWork at officeLocal areaRemote workWork from homeMonday to FridayShift workJack Henry and Associates
Parker, TX3 days ago- ...to work onsite at Plano, TX Candidate must be able to read, speak and write in English and Portuguese. Candidate must have IT Technical Support experience with PC, Desktop, Mobile devices Additional Information Why is this a greatopportunity? The answer is simple…working...
- ...This role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction. This position is a blend of technical troubleshooting, customer support, database and Windows administration...Local area
Dematic
Plano, TX3 days ago - ...system design and application integration across platforms that support internal employee-facing applications. The position also... ...engineering highly available distributed systems Provide expert technical guidance for System Design and System Integration Experience...Permanent employmentContract work
Genesis10
Plano, TX3 days ago $87.2k - $130.8k
...No relocation is offered.Overall Purpose: Provides operational support for a 24x7 Wi-Fi Network Operations Center for Large Permanent... ...Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis,...Permanent employmentTemporary workWork at officeLocal areaRelocation- ...Technical Business Analyst MarshBerry, a subsidiary of Lincoln International, is growing! We are seeking a Technical Business Analyst... ...MarshBerry is currently seeking a Technical Business Analyst to support Business Enablement initiatives, including AI-enabled tools,...
MarshBerry
Plano, TX4 days ago - ...development? Join a growing, PE-backed technology organisation supporting operations across the US, Canada, UK, and Spain. The business... ...is looking for an IT Support Specialist to provide hands-on technical support across hardware, software, systems, and networking. The...Full timeRichardson, TX29 days ago
$20.16 per hour
...features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include...Hourly payTemporary workWork at officeLocal areaRemote workWork from homeFlexible hoursShift workNight shiftAT&T
Richardson, TX2 days ago- GuideIT is seeking a Full-time IT Service Desk Associate in the Dallas/Fort Worth area. You will provide first-level technical support, troubleshoot hardware and software, and document interactions while maintaining customer satisfaction. The role requires strong communication...Full timeShift workAfternoon shift
- Spectraforce Technologies in Plano, TX is seeking a Technical Support Specialist for a 6‑month onsite contract. You will support the Service Desk, handle intake calls, and deliver customer‑focused assistance to end users. The role requires strong communication, experience...Contract work
$30 - $33 per hour
...Maintain system integrity, troubleshoot issues, and coordinate vendor support. • Support system upgrades, testing, and implementation of new... ...design, and change management. • Experience supporting technical support or customer care organizations. Core Competencies • Learning...Work at office$26 - $31.24 per hour
Join to apply for the Technical Support Associate role at Donatech Corporation 2 weeks ago Be among the first 25 applicants Join to apply for the Technical Support Associate role at Donatech Corporation Get AI-powered advice on this job and more exclusive features. This...Full timeContract workImmediate startRemote workNight shiftAfternoon shift- 213019 Technical Support Analyst Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada...Permanent employmentFull timeContract workFor contractorsH1b
Procom
Plano, TX1 day ago $70k - $80k
...US, Texas, Plano US, Utah, Salt Lake City Full time JR0037901 Job Title: Technical Support Engineer About Trellix ? Trellix is a global company redefining the future of cybersecurity. The company's comprehensive, open, and native cybersecurity platform...Full timeRemote workFlexible hoursTrellix
Plano, TX5 days ago$15 - $17.41 per hour
...features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include...Temporary workWork at officeLocal areaRemote workWork from homeFlexible hoursShift workNight shiftAT&T
Richardson, TX17 hours ago- ...Document of customer requests in our incident tracking system Support network and e-mail connectivity, computer operating systems,... ...analyze, resolve, track, escalate and accurately document various technical problems Support features, functionality, and usage of...Contract workWork at officeRemote workAll shiftsMonday to FridayFlexible hoursShift workWeekend work3 days per week
US Tech Solutions
Plano, TX1 day ago $60k - $70k
...Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property tax and appraisal industry. We... ...Support Analyst who combines strong interpersonal skills with deep technical knowledge and modern AI proficiency. Key Responsibilities &...Local areaHarris Computer
Parker, TX4 days ago- ...across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative... .... The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications...Work at officeRemote workShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support. Be the first to apply!
Related searches
- IT support Plano, TX
- technical support intern Plano, TX
- IT support lead Plano, TX
- senior IT support specialist Plano, TX
- tech support Plano, TX
- field technical support Plano, TX
- technical customer service advisor Plano, TX
- IT tech support Plano, TX
- technical support Plano, TX
- technical support customer service Plano, TX