Sr. Import Brokerage Agent
Crane WW
Sr. Import Brokerage Agent
Job Category: Customs Brokerage
Location: Houston, TX 77039, USA
Description
Essential Job Functions:
- Receive, review and process complex import transactions for assigned base of accounts for all entry types, including the classification and valuation of goods.
- Assist in the reviewing process for work stream development of new and existing accounts including reviewing all documentation and forms, maintaining communications with clients, reviewing their import process on a regular basis, and maintaining client profiles and databases.
- Monitor shipments as they approach noncompliance based on client control, event control, and transactional data count or control.
- Advise supervisor of any problems or irregularities.
- Stay current of U.S. Customs regulations (Customs Brokers and the Customs Clearance process); and classification and valuation rules through self-study, approved related courses and seminars, and regular review of trade publications.
- Compile and prepare commercial regulatory documents for entry processing.
- Coordinate and confirm release while operation in compliance of US customs regulations.
- Coordinate/assist the release of goods from the carrier, customs or other governmental agency examinations that may be required.
- Respond to incoming communications from internal and external clients and where necessary resolve and escalate issues as needed. Communicate, and coordinate all customs clearance.
- Respond to inquiries regarding status of shipments in transit; follow through on trace request as necessary.
- Prepare customs entries and follow-up with the clearance process on all entries prepared.
- Scan, file, copy, and assemble documents including: bills of lading, dock receipts, licenses, and consulate documents.
- Calculate duties or tariffs to be paid on merchandise.
- Review rates, trace product movement, file entries with Customs; provide clarification and valuation of merchandise.
- Process post-entry work including ruling requests, CF 28's, refunds, protests, and drawbacks.
- Review and assess accuracy, verify country of origin/export, IOR, terms of sale and value to ensure that federal regulation requirements are achieved.
- Stay up-to-date on all customs changes.
- Research client claims ensuring the highest level of client service on every call and ensure that all service complaints are handled diplomatically, channeling pertinent information to supervisor/manager.
Other Skills & Abilities:
- Communication and client service skills
- Work collaboratively with colleagues from all departments to accomplish assigned objectives.
- Basic Computer Skills.
Education & Experience:
- High School Diploma or GED
- Direct experience and working knowledge of Customs brokerage
- Minimum of 5 years work experience relative to brokerage
- Computer skills: Excel, Word, PowerPoint
Certifications & Licenses:
- Professional certification may be required in some areas
- Brokers License
Why Should You Work for Crane?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
- Quarterly Incentive Plan
- 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
- Excellent Medical, Dental and Vision benefits
- Tuition Reimbursement for education related to your job
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
- Employee Discounts
- Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Vacancy posted 3 days ago
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