Operations Manager

About Ramsay’s Kitchen Located in the heart of downtown Naperville, Ramsay’s Kitchen offers a one‑of‑a‑kind dining experience inspired by Michelin‑starred Chef Gordon Ramsay. Guests enjoy iconic dishes like Beef Wellington and Sticky Toffee Pudding, as well as seasonal favorites with a local twist. Position Overview We are seeking an experienced, well‑rounded, and hands‑on Restaurant Manager to lead our team. Reporting to the General Manager, the Restaurant Manager will be responsible for delivering the Gordon Ramsay standard of remarkable experiences and exceptional hospitality. This role requires strong leadership, business acumen, and a passion for service. Qualifications Motivation and leadership skill to represent the Gordon Ramsay Brand and its world‑class hospitality standards Previous experience as a Restaurant Manager within a fine dining establishment Previous experience in a high‑volume restaurant A keen eye for detail to ensure delivery of the Ramsay's Kitchen brand standards and the highest levels of food quality at all times A proven track record of recruiting, developing, motivating and retaining a high performing kitchen team A strong personality, with confidence and enthusiasm to lead the team in the day‑to‑day running of the operation Exceptional communication skills – verbal and written – to ensure clear communication with all stakeholders Ability to multitask and effectively manage relationships at all levels Key Accountabilities Be responsible for effective execution of the operation, whilst ensuring consistent presentation and guest satisfaction in a lively restaurant and bar, interacting with guests and making each visit a memorable one! Being a leader, effectively managing the team and driving quality service and standards Responsibility for leading, inspiring and motivating the team to achieve loyalty and retention Responsible for the overall compliance of Health & Safety, and Food Safety to both statutory and Gordon Ramsay Restaurants standards Ensuring the supply chain and stock control is effectively managed and controlled in keeping with the concept and in line with Gordon Ramsay Restaurant standards Effective management of targets set Effectively coordinate, control and manage all resources and commercials to deliver all targets of the P&L Benefits Competitive salary 401(k) Insurance – Medical, Dental & Vision Flex Time Employee Assistance Program offering counseling, assistance for personal, financial, and legal issues, self‑help resource benefits, personal and professional coaching, wellness benefits, and much more! Access to world‑class training & development opportunities globally Work with and learn from extraordinary culinary and front‑of‑house talent in a diverse, energizing and professional restaurant environment A fantastic staff discount in US & UK restaurants Discount for your Friends & Family in all US & UK Restaurants If you’d like to develop your career in a best‑in‑class global restaurant business – apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. Our Commitment to Diversity and Inclusion At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic selves and celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront. We use eVerify to confirm U.S. Employment eligibility. #J-18808-Ljbffr