SCO Social Services + SDOH Supervisor

GENERAL SUMMARY: 

The SCO Social Services & SDOH (Social Determinants of Health) Clinical Supervisor (LICSW) provides short-term, intensive clinical intervention, care planning, & leadership. Managing a dynamic, rotating caseload for members requiring elevated psychosocial support & targeted intervention for SDO).

Receiving internal referrals directly from RN Case Managers, the LICSW provides rapid short-term stabilization through home visits, comprehensive social service care planning, advanced benefits management, & community resource linkage. This position also provides direct administrative & clinical supervision to Community Health Workers (CHW).

Essential Responsibilities:

• Develops, implements, and monitors comprehensive, short-term care plans specifically designed to address acute behavioral health & complex social service needs.
• Evaluates & accepts internal clinical referrals from RN Case Managers for members experiencing severe environmental, financial, or psychosocial barriers.
• Conducts regular home visits across the designated service area to assess safety, environment, & social needs. 
• Facilitates a safe transition away from social work services, returning care to the primary RN Case Manager as localized social & emotional stability is achieved.
• Directly targets critical social needs including housing instability, food insecurity, utility shut-offs, & environmental safety. 
• Systemic Member Advocacy: Advocates for member rights, health equity, & cultural preferences within the Interdisciplinary Care Team (ICT) & regional healthcare systems.
• Benefits Management: Guides members through complex state & federal benefit landscapes, actively assisting them to secure, maintain, or maximize MassHealth, Medicare, SNAP, fuel assistance, & other critical entitlement programs. 
• Community Service Access: Maps & links members to vital community resources, including Elder Protective Services, Aging Services Access Points (ASAPs), & community mental health clinics. 
• CHW Supervision: Supervises, mentors, and evaluates Community Health Workers (CHWs) dedicated to field-based & telephonic member support.
• Task Delegation: Directs CHW staff in executing tasks related to SDOH support, gathering documents, application submission, & resource follow-up.
• Recruits, develops, mentors and motivates staff. Initiates and communicates a variety of personnel actions including employment, termination, performance reviews, salary reviews, and disciplinary actions.
• Frequent local travel
• Performs other duties as assigned

Job Specification:

• Licensed Independent Clinical Social Worker required from an accredited institution.

• Current, active, & unrestricted Licensed Independent Clinical Social Worker (LICSW) in the Commonwealth of Massachusetts.
• Minimum of 5 years of clinical social work experience dedicated to working with the 65+ older adult/geriatric population.
• Bilingual fluency in English & Spanish is highly preferred to effectively serve our diverse member population.
• Reliable transportation

• Covid Vaccinated Preferred

EEO Statement

Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Element Care is committed to valuing diversity and contributing to an inclusive working environment.

Compensation details: 85000-105000 Yearly Salary

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