Technical Consultant
United IT Solutions
Role: Technical Consultant Location: Austin, TX-Remote Desired Skills: Artificial Intelligence | Service Now Job Description Must Have Technical/Functional Skills:
• Platform configuration and customization (JS, GlideScript)
• CMDB foundation setup, population and data modeling
• Flow Design for custom workflows or integrations
• Now Assist skills and Agentic AI flow design
• Business rule design and process analysis
• Test execution, defect triage and resolution
BEHAVIOURS
•Works to PACE playbooks independently
•Clear written updates and status reporting
•Proactive risk flagging to Project Manager
CSA • CIS ×1-2 • CAD in progress
- Core delivery resource within the pod.
- Executes build tasks under direction of the architect and senior TC.
- Strong ServiceNow configuration and AI feature delivery.
• Platform configuration and customization (JS, GlideScript)
• CMDB foundation setup, population and data modeling
• Flow Design for custom workflows or integrations
• Now Assist skills and Agentic AI flow design
• Business rule design and process analysis
• Test execution, defect triage and resolution
BEHAVIOURS
•Works to PACE playbooks independently
•Clear written updates and status reporting
•Proactive risk flagging to Project Manager
CSA • CIS ×1-2 • CAD in progress
Vacancy posted 2 days ago
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