Operations Administrator

divh2Operations Administrator/h2pAWP Safety is North Americas leading traffic control specialist. Our team of 6,500 professionals helps secure 2,000 work zones every day ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon./ppSince our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and a sense of urgency./ph3Job Description/h3pstrongAWP SAFETY CORE VALUES/strong/ppstrongOwnership, Trust, Teamwork/strong/ppstrongPOSITION SUMMARY/strong The Operations Administrator is an essential role on the Operations team. The admin has the freedom to work independently but is a vital part of the team. He/she assists with multiple projects and duties, including inbound/outbound calls, coordinating repairs and customer relations to ensure satisfaction after work is complete. Performing with a focus on accuracy, timeliness and responsiveness and high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff./ppstrongRESPONSIBILITIES/strong/pullistrongInvoice Management:/strong ulliCreate and process daily invoices with precision and timeliness./liliAssist with end-of-month billing tasks, including: ulliMatching invoices with jobs./liliVerifying pricing and modifications for accuracy./liliEntering revisions provided by sales staff./liliSending out finalized invoices to customers./li/ul/li/ul/lilistrongContract Management:/strong ulliProcess contracts from creation to completion using TCR Software./liliFollow up on job modifications and obtain necessary information for contract updates./li/ul/lilistrongCollaboration and Support:/strong ulliWork closely with sales staff to address job and invoicing questions./liliEnsure accurate and timely communication regarding job details, modifications, and follow-ups./li/ul/lilistrongCustomer Service:/strong ulliProvide excellent customer service by answering phones and directing calls to the appropriate departments./liliAddress customer inquiries professionally and efficiently./li/ul/lilistrongAdministrative Tasks:/strong ulliOrganize and maintain filing systems for contracts, invoices, and related documentation./liliAssist with general office tasks as needed to support overall operations./li/ul/li/ulh3Qualifications/h3pstrongQUALIFICATIONS/EDUCATION/strong/pulli1-3 years of Office administrative experience preferred./liliProven experience in an administrative, Accounts Receivable /Accounts Payable or similar role./liliStrong proficiency in data entry and working with office management systems (e.g., TCR, Microsoft Dynamics or similar software)./liliExceptional attention to detail and accuracy in processing invoices and contracts./liliExcellent organizational and time-management skills./liliStrong interpersonal and communication skills./liliAbility to work collaboratively in a team-oriented environment./liliProficiency in Microsoft Office Suite (Word, Excel, Outlook)./liliCustomer-service-oriented mindset with problem-solving capabilities./li/ulpCompensation: $20-$24/ph3Additional Information/h3pstrongWORK ENVIRONMENT AND PHYSICAL DEMANDS/strong/ppEmployee must be able to successfully handle the physical demands of this position, which include the following:/pulliHours of operation are typically 8 a.m.- 5 p.m., M-F/lili40-hour work week/liliPrimarily sedentary or working at a desk/liliOccasionally lift and move 10-25 pounds/liliWhile performing duties of this job, the employee is regularly required to talk or hear/liliProficient literacy/liliThe employee frequently is required to stand, walk, or reach with hands and arms/li/ululliBenefits-eligible 1st of the month following hire./liliAll traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness/liliCompany paid 50k in basic life insurance./liliCompany paid LTD./liliHealth Savings and Flex Spending Accounts Available/lili401(k)/liliPaid Time Off Paid Holidays/liliAWP named one of Americas Greatest Workplaces 2023 for Diversity/li/ulpAWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability./ppIm interested Privacy Notice/p/div