Network Consultant / Technician

Network Consultant / Technician Field Services all genders welcome 20.04.2026 We are looking to fill a full-time, permanent position at our Oppenheim (near Mainz) location as soon as possible. As a leading German manufacturer of IT security solutions, we protect IoT/OT infrastructures with our software and enable highly secure remote access. As part of our Consulting team, you will support and advise our customers, create custom plans, implement our products on-site, and train administrators in using our software. Your responsibilities Provide comprehensive consulting to our customers throughout the entire project lifecycle—from pre-sales to implementation Plan and implement our VS-NfD-approved VPN solution, ECOS SecureBootStick®, on-site at customer locations Deliver product training either on-site or at our headquarters Communicate professionally and ensure proactive follow-up on all consulting-related topics Transfer knowledge to Support, Helpdesk, and Sales teams Report feature requests and usability questions to our Development team Set up and maintain test environments Support Technical Documentation in expanding our knowledge base Act as an interface between customers, Sales, and Development Your profile You are comfortable working in complex network environments Experience in support and/or technical consulting, as well as in professional customer communication A strong interest in learning and working with complex topics Willingness to travel regularly and support customers on-site Interest in advanced cybersecurity solutions and the ability to apply this in developing customer-specific concepts Independent working style combined with strong analytical and service-oriented thinking A careful and detail-oriented approach to your work Ideally, you also have expertise in one or more of the following areas: Linux operating systems and related tools Network configuration, protocols, and routing Firewall and VPN configuration (e.g., IPsec, SSL VPN) Experience working with REST APIs You ideally hold a degree in IT, a completed vocational training in IT, or a comparable qualification. What we value Innovation: We develop forward-thinking technologies in the field of cybersecurity. Expertise: At ECOS, you can contribute your skills and continue to grow professionally. Teamwork: Respectful communication and mutual support are at the heart of how we work together. Freedom to excel: To us, autonomy in your role, employee voice, and work-life balance are more than just corporate buzzwords. Sustainability: We combine business success with a strong commitment to sustainable and socially responsible practices. We offer Comprehensive onboarding and ongoing training, both in-house and externally A varied, meaningful role in a company with outstanding products and well-known clients Flat hierarchies and a leadership culture built on trust Plenty of autonomy and the freedom to take ownership of your work Cross-team collaboration and strong team spirit Fair pay and a permanent full-time position Family-friendly, flexible working hours with the option to work remotely 30 days of vacation, plus special leave on Christmas Eve, New Year’s Eve, and other occasions Friendly working atmosphere with interesting team events and joint activities Corporate health management and company pension plan Attractive office spaces with excellent public transport connections, on-site parking, and covered bicycle racks Sustainable mobility options with the Deutschlandticket Convenient access to numerous shops and eateries within walking distance Individual support for all (work-related) challenges and opportunities. #J-18808-Ljbffr ECOS Technology GmbH