Financial Counselor

Hours per Week: 8:00am-5:00pm (as needed for special projects). Located in the heart of Anderson, South Carolina , AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. Acts as the patient’s personal representative. Arranges for the efficient, orderly and accurate evaluation of a patient’s financial situation as it pertains to his/her health care services. Duties & Responsibilities As the patient’s personal representative, the Financial Counselor has the ability to file a Medicaid application on the patient’s behalf. This benefit also allows the Counselor the ability to request other pertinent, sensitive documents on behalf of the patient. Must be knowledgeable/up to date with the guidelines and regulations governing all state and federal sponsorship agencies. Interviews self-pay, underinsured and medically indigent patients to determine the best program that may provide financial assistance with hospital/medical bills. This includes SC, GA & NC Medicaid, Social Security disability, SC Victim Assistance, COBRA eligibility, etc. Manages the AnMed CAFA Financial Assistance Program process. Assesses and evaluates the financial needs of patients by completion of the screening process. Responsible for obtaining applications and supporting financial documentation. Required documentation includes the patient’s sensitive financial information (bank statements, tax forms, social security card, etc.). Approves, denies or suspends the application for additional information. Works with the cancer center representative to expedite CAFA applications for PET scan patients. Ensure that all information is scanned into the hospital’s system. Items include the screening sheets, applications, and approval/denial letter. Documents hospital system account with the appropriate action codes and change financial class, as needed and complete the account with detailed notes. Responsible for completing work queues in EPIC. Adjusts account balances as required based on the assistance program (CAFA, Free Clinic, and HOP Program) and the guidelines. Provides Medical documentation/records from HPF for Social Security disability patients. Responsible for some cashiering functions such as collecting deposits, if assistance is not available. Attends continuing education classes including SOAR training to assist homeless patients who may qualify for SSI. Attends training provided by Attorney group related to Medicaid applications. Works with designated attorneys to resolve denials or obtain additional documentation. Performs additional duties assigned to meet AnMed Health’s needs. Preferred Qualifications Prior training experience. Basic medical terminology. Medical Insurance & Wellness Offerings. Free Financial Counseling. Work-Life Balance & Paid Time Off (PTO). Professional Development. For more information, please visit: anmed.org/careers/benefits *Varied benefits packages are available for positions with a 0.6 FTE or higher. About AnMed Founded in 1908, AnMed is an independent, not-for-profit health system serving Upstate South Carolina and northeast Georgia. It is licensed for 648 beds and anchored by AnMed Medical Center, a 495-bed acute-care hospital that’s earned the prestigious Magnet designation from the American Nurses Credentialing Center since 2012. Also included are a heart and vascular center, a comprehensive cancer center, a maternity center, a behavioral health hospital, a rehabilitation hospital, and AnMed Integrated Therapy and AnMed Urgent Care locations. The AnMed Piedmont campus and its freestanding emergency department opened in 2025, and a new campus serving Clemson and Central is under construction and scheduled to open in 2027. Nearly 60 physician practices are also among service sites spread throughout the region. The system has 742 physicians on medical staff and more than 4,000 employees. Guided by core values of compassion, innovation, integrity, accountability and collaboration, AnMed was named one of the nation’s "Great Community Hospitals" by Becker’s Hospital Review. It’s also been named among the nation’s 165 top places to work in health care. It is one of three systems in the nation to earn the 2024 Carolyn Boone Lewis Equity of Care Award from the American Hospital Association. Learn more at AnMed.org. #J-18808-Ljbffr