Senior Functional Analyst

Senior Administrative And Technical Support

This position provides senior-level administrative, analytical, and technical support within a complex, vendor-oriented engineering environment. The role supports senior leadership, technical documentation, business analysis, and project coordination activities. The position collaborates across technical and non-technical teams to maintain accurate documentation, facilitate communication, and support the successful execution of project and operational priorities.

Responsibilities

Provide administrative and operational support to senior leadership, including managing calendars, coordinating meetings, and preparing briefing materials.

Coordinate meetings with government stakeholders, internal teams, and external vendors, including preparing agendas, presentations, reports, and supporting materials.

Attend meetings, document key technical and operational discussions, and track action items, milestones, and deadlines to support timely follow-up.

Draft, review, and coordinate executive correspondence, briefing materials, reports, and organizational communications.

Develop, edit, and maintain technical and business documentation, including standard operating procedures (SOPs), user guides, technical manuals, and policies.

Organize and maintain documentation libraries while ensuring established standards, templates, and document-control practices are consistently applied.

Translate complex technical and operational information into clear, concise materials appropriate for both technical and executive audiences.

Document business requirements and operational processes and track issues, requests, and system enhancements.

Monitor project activities, prepare status reports, and coordinate deliverables across multiple teams and external contractors.

Support the testing, validation, and implementation of software changes while maintaining accurate project records and documentation.

Qualifications

Minimum of 8 years of relevant experience supporting administrative, operational, analytical, technical writing, or related functions within an IT or technical environment.

Demonstrated experience developing professional technical and business documentation within a technical or engineering environment.

Strong written and verbal communication skills with attention to detail, organization, and follow-through.

Proficiency with Microsoft Office applications and experience with Atlassian tools such as Jira and Confluence.

Working knowledge of Agile methodologies, the Software Development Life Cycle (SDLC), and organizational change processes.

Demonstrated ability to appropriately handle sensitive and confidential information.

Ability to work independently, take initiative, and effectively manage multiple priorities and deadlines.

Strong collaboration skills with the ability to communicate effectively with both technical and non-technical audiences.

Experience supporting government or DHS programs is preferred.

Relevant professional certifications, such as PMP or CSM, are preferred.

Publishing Pay Range: USD $65,000.00 – USD $85,000.00 Annually

This position offers a hybrid schedule, with time split between the office and remote work.