Service Coordinator
Hammer, Inc.
Job Description
Job Description
Service Coordinator
Medicap Home Medical (Des Moines, IA)
Full-time | Pay commensurate with experience | Monday–Friday, 8:30 AM–5:00 PM
Medicap Home Medical is seeking a full-time Service Coordinator for our Service & Repair department, based in Des Moines, IA. You'll keep our Home Medical and Complex Rehab service and repair work moving: taking service requests, scheduling technicians, gathering the documentation payers require, and making sure every work order is complete before it goes to billing.
Who We Are
Medicap Home Medical is a leading independent provider of home respiratory and mobility equipment, serving patients across Iowa. What we do matters — and this role helps get patients' equipment repaired and back in their hands.
What You'll Do
- Take service requests from clients, caregivers, and referral sources and verify patient information
- Verify insurance and obtain physician orders, prior authorizations, and medical records
- Schedule service technicians and create work orders
- Track open work orders through completion
- Review completed work orders for accuracy and payer compliance before sending them to our Billing Department
- Enter repair parts and verify HCPCS codes in our billing system
- Provide backup support to our Rehab Coordinator
What We're Looking For
- Experience in medical billing, home medical equipment, or complex rehab preferred, but we'll train a qualified candidate
- Strong attention to detail and accurate data entry
- Excellent phone and written communication skills
- Strong organizational skills and the ability to juggle multiple requests
- Comfort with Microsoft Office; Brightree experience a plus
Why Join Us
Our technicians can't help patients until the orders, approvals, and schedule are in place. This role makes that happen. If you're organized, detail-oriented, and want a rewarding career with a growing company, we'd love to hear from you.
Candidates must successfully pass all required pre-employment screenings, including a criminal background check and OIG Exclusions List screening.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Service Coordinator in West Des Moines, IA vacancy
- ...Overview The Wellness Services Coordinator represents and supports the services of UnityPoint Health – Des Moines Wellness Services by promoting and delivering innovative wellness programs to employees, spouses/domestic partners, business clients, and the community...SuggestedDaily paidTemporary workInternship
UnityPoint Health
Des Moines, IA5 days ago - Member Service Coordinator Location: Des Moines, IA (remote). What Our Member Service Coordinators Do and Why It’s Important: Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their...SuggestedFull timeRemote workMonday to Friday
Cottingham & Butler
Des Moines, IA4 days ago - ...Remote Travel Services Coordinator Des Moines, Iowa, United States Customer Representative About the Job About the Role As a Remote Travel Services Coordinator, you'll play a key role in guiding travelers through every step of their journey—from the excitement...SuggestedRemote workFlexible hours
Getaway Travel Agency
Des Moines, IA3 days ago $26.45 - $31.25 per hour
...Our organization includes dedicated equipment, solutions, and service sales teams, along with a comprehensive parts and full-service... ...Responsibilities : Work with both internal and external customers to coordinate service work. Demonstrate independent judgment by working with...SuggestedHourly payTemporary workFor subcontractorLocal area- ...Job Description Job Description Overview: The Customer Service Representative's responsibility is to complete intake of customer information and coordinate internally to ensure proper work execution. Additionally, corresponding with technicians in "Real-time"...SuggestedWork at office
Astra Service Partners
Des Moines, IA14 days ago $22.94 - $38.79 per hour
...Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective... ...outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates...Hourly payFull timePart timeWork at officeRemote workFlexible hoursCentene Corporation
West Des Moines, IA3 days ago- ...while providing you with job stability, opportunities for career progression, and support. We have an exciting opportunity for a Service Coordinator located in Des Moines, IA. How you will contribute: As a Service Coordinator, you will take incoming service calls and...For contractorsWork experience placementWork at officeWork from homeFlexible hours
$22.94 - $38.79 per hour
Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective... ...outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates...Hourly payFull timePart timeWork at officeRemote workMonday to FridayFlexible hours$22.94 - $38.79 per hour
The LTSS Service Care Coordinator assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. This role is ideal for individuals who are passionate about supporting long-term care members...Full timeFlexible hoursDay shift- ...continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and...Work at officeLocal areaShift work
Chipotle Mexican Grill
West Des Moines, IA5 days ago - Chipotle - 10001 University Avenue - Responsibilities: Make sure great tasting, high quality food is served; Help resolve food quality issues; Support food safety including hand washing, glove changes, and time/temperature monitoring; Help to resolve customer incidents...Shift work
Chipotle
Clive, IA1 day ago - Chipotle - 3737 Merle Hay Road - Responsibilities: Make sure great tasting, high quality food is served; Help to resolve food quality issues; Support food safety including hand washing/glove changes, time and temperature monitoring, shelf life monitoring, and Daily Food...Shift work
Chipotle
Des Moines, IA1 day ago - ...Description Job Description Join WesleyLife and Help Revolutionize the Aging Experience! About the Role: Development Services Project Coordinator The WesleyLife Development Services Project Coordinator serves an important role in the coordination, and...Work at office
WesleyLife
Johnston, IA9 days ago $211.72k
...Job Description *** This position can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background to help further accelerate the growth of our Industrial business unit...Temporary workWork experience placementH1bCDM Smith
Des Moines, IA1 day ago- ...each other. Job Description: Job Title: Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General... ...work, planning work of others, maintaining standards, coordinating activities, allocating personnel and acting on employee problems...Full timeNight shiftWeekend work
- ...Job Title: Managed Services Systems Lead Department/Division: Managed Services Reports To: Director of Managed Services Job... ...Desk, Professional Services, Security, and Leadership teams to coordinate resources, resolve challenges, and support business objectives...Casual workWork at officeFlexible hours
Carrier Access IT
Clive, IAa month ago - ...ensure positive member experience and a financially successful club. Recruit, hire, train, schedule and supervise team members. Member service oversight making sure all team members are providing a great customer service experience at all times. High involvement in all...Full timeTemporary workLocal areaFlexible hoursShift work
Baseline Fitness
Urbandale, IA4 days ago - ...financially successful club.Essential Duties and ResponsibilitiesRecruit, hire, train, schedule and supervise team members.Member service oversight making sure all team members are providing a great customer service experience at all times.High involvement in all front...
Planet Fitness
West Des Moines, IA2 days ago - ...ensure positive member experience and a financially successful club. Recruit, hire, train, schedule and supervise team members. Member service oversight making sure all team members are providing a great customer service experience at all times. High involvement in all...Full timeTemporary workLocal areaFlexible hoursShift work
ComForCare Home Care (Raleigh, NC)
West Des Moines, IA1 day ago $24 - $27.5 per hour
...Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Your Role at Sephora: As a Sales and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success-...Hourly payFull timePart timeFlexible hoursShift workNight shiftWeekend workSephora
West Des Moines, IA7 hours ago- VHF Sales, Inc. is seeking a Service Coordinator that will oversee the Parts & Warranty Desk, schedules technicians, manages parts inventory, and supports daily field service operations. This role assists customers with service requests, ensures timely communication, and...Full timeFor contractorsWork at officeMonday to FridayNight shift
- ...workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Aisles Online Service LeadDepartment: Aisles OnlineFLSA: HourlyRevision Date: 07/2026About Hy-VeeAt Hy-Vee, we believe the shortest distance between two...Shift workNight shiftWeekend work
- ...O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role will also assume shift management responsibilities in the absence of the Store Manager...Shift work
O'Reilly Auto Parts
West Des Moines, IA1 day ago - ...Key Responsibilities Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs. Build relationships with vendors by providing direction and checking to ensure merchandise resets are completed according...Local area
Lowe's
West Des Moines, IA3 days ago - ...obtain within 60 days of start date Ability to work well with others Experience in cash handling and credit cards Customer service abilities Physical Requirements: Ability to stand for long periods of time Ability to lift up to 35 pounds Ability to...Full timeWeekend workAfternoon shift
Genesis Health Clubs
Clive, IA16 days ago - ...Description Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising...Local area
Home Depot
Urbandale, IA3 days ago - Job DescriptionDepartment Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational
Home Depot
Urbandale, IA2 days ago $36k - $66k
...for our members and staff. You will be responsible for assisting with day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals. You have a passion for health and...Genesis Health Clubs
West Des Moines, IA4 days ago$90k - $120k
...Staff is Family - Building a supportive and thriving workplace culture. Lead by Example - Embodying the values of health, service, and excellence. Invent is Your Members, Staff & Facilities - Consistently reinvesting in our clubs, teams, and communities....Full timeGenesis Health Clubs
Clive, IA2 days ago- ...for our members and staff. You will be responsible for assisting with day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals. You have a passion for health and fitness...
Genesis Health Clubs
Des Moines, IA4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Coordinator. Be the first to apply!
