Garage Door Technician

Garage Door TechnicianCome join our team and open the door to an amazing career at PDQ Door Company! We have an immediate opening for a Garage Door Technician at our Rockport, ME location.PDQ Door Company is Maine's leading provider for garage doors, dock equipment, automatic pedestrian doors, and more! With branches in Hampden, Rockport, West Bath, Waterville, Houlton, and Presque Isle, we are able to provide superior service to the entire state of Maine.In the role of Garage Door Technician, you will assume a pivotal responsibility in the installation, maintenance, and repair of our full offering of commercial and residential products, including garage doors, dock equipment, and more.DutiesInstall commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work.Service commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work.Identify and repair mechanical and electrical failures.Perform preventive maintenance services.Maintain inventory on the company truck and understand the proper use of all parts, tools, etc.Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.Maintain a safe, secure, and healthy work environment both at our warehouse and at job sites.RequirementsMust be at least 18 years old2-3+ years' experience in garage door service/installationMust possess a valid Driver's LicenseMust have an acceptable MVR to be added to our auto insurance policy.Be able to pass pre-employment screening, including drug test & background checkMust have dependable, reliable transportation to and from your base office location.SkillsAbility to consistently arrive on time according to schedule and customer appointmentsWillingness to learnStrong problem-solving skillsExcellent attention to detailCustomer service-oriented mindsetAdaptability to a changing work environmentExcellent analytical and problem-solving skills.Ability to work independently and collaboratively in a fast-paced environment.Strong communication and interpersonal skills.Work ConditionsNon-climate-controlled environment – potentially working in all weather conditions.Frequently sitting, standing, bending, and lifting to 75 lbs.Performing work at elevated heights on ladders and lifts.BenefitsCompetitive payMedical, dental, and vision insurance with multiple plan optionsShort and Long-Term DisabilityEmployer-paid Life Insurance with buy-up optionsAccident CareHospital Indemnity401(k) with employer matchGenerous Paid Time Off (PTO)Paid holidaysTeam member recognition & reward programsEmployee discount on products & servicesCore ValuesTeamwork – we operate as a team and succeed together.Grit – we have the courage, strength, and character to persevere.Sincerity – we are transparent and trustworthy.Development – we strive for continuous improvement, both professionally and personally