Revenue Manager

Revenue ManagerThe Revenue Manager owns portfolio-wide pricing discipline and revenue optimization for Morguard's U.S. residential portfolio. The role converts Revenue Intelligence outputs, Community performance, market conditions, and asset business plans into clear decisions for new lease pricing, renewals, concessions, lease terms, exposure, and revenue forecasting. This is an operating role, not a reporting-only position. The Revenue Manager is expected to identify risk early, challenge assumptions, document decisions, influence field execution, and hold the revenue-management cadence together across Community Operations, Asset Management, Marketing, Operational Technology, Training, and Finance.The Revenue Manager owns and executes portfolio-wide strategies for new lease rates, renewal offers, concessions, lease terms, transfers, short-term premiums, move-in dates, and lease-expiration management. They translate occupancy, leased percentage, exposure, availability, traffic, conversion, renewal behavior, rent trade-outs, and seasonality into asset-specific pricing actions that balance rent growth and occupancy risk. They establish decision rights, pricing guardrails, concession thresholds, and exception protocols with the Associate Vice President, Regional Managers, and Asset Management; escalate material deviations with a clear recommendation. They coordinate the release and pricing of renovated, premium, down, and returning units to support value-add programs, reduce vacancy days, and protect expected renovation premiums.The Revenue Manager serves as the portfolio subject matter expert and business owner for the Revenue Intelligence pricing model, including configuration, operating standards, user adoption, troubleshooting, vendor engagement, and system enhancements. They configure and routinely audit occupancy goals, pricing factors, lease-term premiums, amenity and unit values, move-in options, renewal parameters, competitive sets, and other asset-specific inputs in partnership with Operations and Operational Technology. They review optimal-rate suggestions, forecasting, and AI Insights at a frequency appropriate to each asset; approve or override recommendations within delegated authority and require a documented business rationale for exceptions. They monitor recommendation adoption, overrides, publishing accuracy, availability, and data integrity; resolve discrepancies between PMS, portfolio reporting, budgets, and Community-level information before they drive bad decisions. They lead revenue-management onboarding for acquisitions, new developments, major repositionings, and material strategy changes; maintain practical SOPs, approval paths, and training materials.The Revenue Manager creates concise weekly and monthly reporting that explains what happened, why it happened, what is likely to happen next, and what action is required. They track revenue and leasing indicators including effective rent, market and in-place rent, new lease and renewal trade-outs, concessions, loss-to-lease, physical and leased occupancy, exposure, available units, days vacant, lease expirations, renewal conversion, traffic, and leasing-funnel conversion. They forecast occupancy, leasing velocity, rental revenue, and renewal outcomes; quantify risks and opportunities against budget, underwriting, and business-plan assumptions and recommend corrective action early. They support annual budgets, periodic reforecasts, business plans, renovation assumptions, acquisition due diligence, and disposition planning with defensible pricing, occupancy, concession, and market assumptions. They measure the financial and operating impact of pricing and non-pricing actions, close the loop on agreed actions, and continuously refine strategy based on actual results.The Revenue Manager maintains relevant competitive sets using publicly available information and regular market validation; monitor effective rents, concessions, occupancy, supply, absorption, seasonality, and key economic drivers by submarket. They develop differentiated revenue strategies for stabilized, renovation, lease-up, repositioning, and operationally challenged assets rather than applying one portfolio-wide answer to different business problems. They partner with Marketing and Operations to diagnose traffic quality, source performance, lead response, conversion, retention, and sales execution; recommend demand-generation or operating action when pricing will not solve the problem. They evaluate amenity premiums, unit-level adjustments, parking, storage, pet, utility, and other ancillary income opportunities in alignment with asset positioning, resident value, and applicable requirements.The Revenue Manager leads structured revenue-review calls with Regional, District/Portfolio, Community, and Asset Management leaders; circulate decisions, owners, due dates, and unresolved risks. They present portfolio and asset-level performance to executive leadership in clear business language, separating data, judgment, recommendation, and expected financial impact. They influence without relying on direct authority. Build trust with field leaders, challenge weak assumptions respectfully, and drive timely action when performance is off plan. They conduct site visits, leasing reviews, and competitive market tours as needed to validate data, understand execution gaps, and improve strategy.The Revenue Manager ensures independent pricing decisions comply with Fair Housing, rent regulation, fee and advertising rules, antitrust requirements, company policy, and approved legal guidance in every portfolio jurisdiction. They do not request, exchange, or use nonpublic competitively sensitive information from competitors. Document data sources, approvals, overrides, settings, and material pricing decisions. They train regional and onsite teams on revenue-management principles, Revenue Intelligence workflows, recommendation interpretation, escalation standards, and the operating behaviors that support strategy. They monitor industry, regulatory, market, and technology changes and recommend updates to systems, controls, reporting, and practices.The measures of success include revenue performance, occupancy health, forecast quality, system discipline, execution, and decision quality.The salary range for this position is $115,000 - $140,000 depending on qualifications, experience, market, location, etc.Required qualifications include five (5) or more years of progressive experience in multifamily revenue management, pricing, financial analysis, asset management, or Community operations, including responsibility for multiple communities or markets. Hands-on experience with a multifamily revenue-management platform is required. Advanced Excel and data-analysis capability, including the ability to reconcile large datasets, identify faulty assumptions, build and audit forecasts, and translate findings into specific operating actions. Strong understanding of multifamily leasing, renewals, exposure, lease-expiration management, concessions, effective rent, revenue forecasting, operating statements, budgets, and asset business plans. Demonstrated ability to lead pricing discussions, communicate complex analysis clearly, influence experienced operators, manage competing priorities, and act with urgency and sound judgment. Working knowledge of Fair Housing and the compliance risks associated with pricing, market data, rent regulation, fee disclosure, and antitrust requirements. Bachelor's degree in Finance, Real Estate, Business, Economics, Statistics, or a related field preferred; equivalent relevant experience will be considered. Ability to travel throughout the U.S. portfolio, generally up to 25%, based on business need.Preferred qualifications include experience supporting an owner-operator portfolio across multiple states and asset profiles, including stabilized, value-add, renovation, lease-up, or repositioning communities. Experience with Entrata reporting and operations, business-intelligence tools such as Power BI. Experience supporting annual budgets, reforecasts, acquisitions, dispositions, or capital-driven revenue strategies.Core competencies include analytical judgment, operational credibility, ownership and follow-through, influence and communication.At Morguard, our employees are our greatest investment. We make people our priority and strive to create a culture of respect, health and safety, and equal opportunity to support employees to meet their goals. When you join Morguard, you join a strong and committed team and will have access to employer provided medical insurance options, excellent culture that supports a work-life balance with time off for Summer Hours, Vacation, Personal, Sick Leave, and Paid Holidays, education reimbursement program, dollar for dollar matching 401k savings plan with immediate vesting, opportunity to live onsite within our portfolio with our employee housing discount, subject to availability. All job offers are subject to a pre-employment drug test and criminal/credit background check. Morguard is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Morguard participates in the E-Verify program to confirm eligibility to work in the United States. 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