Computer & Network Support Technician

Job Description

Job Description

We are seeking a proactive and detail-oriented Computer and Network Support Technician to join our team. This role is perfect for a tech-savvy professional who enjoys a mix of hands-on hardware installation, network configuration, and direct user interaction. You will serve as the frontline for technical issues, ensuring our clients have the reliable systems and connectivity they need to stay productive.

Responsibilities:
As a Technician, you will handle everything from single-workstation repairs to wide-area network (WAN) troubleshooting, adapting your approach to meet the specific goals of each client.

Working hours: 8:00 AM - 5:00 PM

Skills:
Troubleshoot and Resolve: Diagnose and repair hardware, software, and network connectivity issues for diverse client environments.

Network Maintenance: Design, implement, and maintain local and wide area networks, ensuring optimal uptime and security.

System Deployment: Handle the physical installation, relocation, and upgrading of workstations, servers, and communication equipment.

Security Management: Identify and remove spyware/viruses and implement robust security protocols to protect client data.

Technical Advisory: Consult with clients to recommend hardware and software solutions that best fit their operational needs.

Documentation: Maintain accurate logs of service requests, repairs, and network configurations within our internal tracking system.

Education:
Associate

Experience:
1-4 years

Qualifications:
Technical Proficiency: Strong knowledge of Windows/Mac OS, Microsoft 365, and server virtualization.

Networking Expertise: Experience with TCP/IP, DNS, DHCP, and configuring routers, switches, and firewalls.

Interpersonal Skills: Ability to explain complex technical concepts to non-technical users with patience and clarity.

Problem-Solving: A resourceful mindset with the ability to research and develop solutions independently.

Physical Requirements: Ability to lift up to 50 lbs and work in confined spaces (under desks or in server closets) as needed for hardware installations.

Associate?s or Bachelor?s degree in IT/Computer Science preferred.

2+ years of experience in a technical support or network administration role.

Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Professional) are a significant plus.

Ready to grow your career with a team that values integrity and technical excellence? Apply today!

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, an incentive and recognition program, Washington Paid Sick Leave, all benefits are based on eligibility.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). \nCompany Description

We Are Local: Spherion operates with strong local roots. Decisions, placements, and investments are designed to flow back into and enrich the neighborhoods where their employees live and work.

Company Description

We Are Local: Spherion operates with strong local roots. Decisions, placements, and investments are designed to flow back into and enrich the neighborhoods where their employees live and work.