LEAD, ENVIRONMENTAL SERVICES TECHNICIAN

Lead, Environmental Services Technician

Supervises and assists staff in daily operations and inspects facility to ensure high quality of customer services and cleanliness. Oversees daily department operations in absence of the manager, as assigned. Provides routine and periodic cleaning and/or special project support the majority of scheduled time. Orders and maintains inventory of supplies and equipment. Able to effectively handle stressful situations, remaining calm and professional. Available to work or rotate shifts including weekends and holidays.

Cleans and services any assigned hospital area/facility. Performs routine cleaning requests from customers within departmental duties. Performs daily clean-up and care of equipment and materials, etc. Meets hospital's established standards of cleanliness. Utilizes department established work patterns and cleaning steps. Collects and transports regulated and non-regulated waste, soiled linens, or materials to designated locations in a manner described in department procedure and per regulatory guidelines. Containers/Liners secured and placed in upright position to prevent spillage. Waste holding areas are cleaned daily. Obtains, utilizes and replenishes supplies in a cost effective manner according to hospital/department procedure. Accurately records supplies taken/removed on department inventory form. Records accurate data on all work related forms. Communicates on form as to status of task, verbally to shift charge person. Assures all requested data fields of forms are completed. Other duties as assigned.

Prepares the staff schedule according to need and within department budget Utilizes staff effectively to meet the daily responsibilities of the department Maintains allotted level of budgeted full time equivalents Determines and adjusts staffing levels according to hospital census through reassignment of duties and/or voluntary and involuntary absent time per hospital policy Participates in the initial and ongoing training/education process Trains new employees in the six steps of cleaning and handling of biohazard material Demonstrates proper use of personal protective equipment Assists in observation and testing for competencies Reviews hospital and department policies and procedures to assure staff understanding Assists the manager in developing and maintaining staff training tools Observes staff adherence to OSHA Blood Borne Pathogen standards per Federal regulations Coordinates all personnel to complete annual education Assists Manager with staff performance appraisals using employee evaluation system Directs and reviews daily work performance of the housekeeper staff and recommends any necessary disciplinary action to the manager Motivates staff to maintain acceptable level of service while striving to attain a level of excellence Assists the manager with staff development Educates staff on the six basic cleaning steps, proper handling of biohazard materials, and assignment duties Demonstrates proper use of personal protective equipment with all department employees Reviews hospital and departmental policies and procedures to assure staff's comprehension Coordinates personnel to complete annual education and assists with department meetings Conducts training specific to floor care equipment; proper handling and maintenance of equipment Assists Manager in daily operation of the department Alerts and assists in trouble shooting problems within the department, as well as with other departments Makes staffing decisions in the event of a call off

High School Diploma, GED, or Higher Level of Education Related training/experience (preferably with the past five (5) years. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment. Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

No preferred qualifications.

Act 34-PA Criminal Record Check from the PA State Police system

This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.

Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between Excela Health locations.

Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one's own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Excela's missions, vision and values.

Excela Health is an Equal Opportunity Employer. It is the policy of Excela Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Excela Health will conform to the spirit as well as the letter of all applicable laws and regulations.

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines