Environmental Services Lead

***This job is scheduled to work overnight from 10:00 PM-6:30AM*** At Houston Methodist, the Environmental Services (EVS) Specialist position is responsible for oversight of daily housekeeping and/or floor maintenance operations in assigned areas. The EVS Lead serves as a resource/expert for staff, creates an environment for safe patient care and assists others in developing their skills and knowledge. The EVS Lead position requires proficient knowledge and skills necessary to prioritize and carry out delegated tasks, serving as a role model to team members. This position participates in the training, education and development of the team, supporting members of management to achieve optimal department outcomes.

FLSA STATUS

Non-exempt

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

EXPERIENCE

One year of progressive responsibility in Environmental Services or related field preferred Two years of Environmental Services hospital experience preferred

LICENSES AND CERTIFICATIONS

Required DOTHAZMAT Certification (DOT) - Houston Methodist US Department Of Transportation Hazardous Materials Certification (renewed every 3 years) within 90 days Preferred DL - Driver License - State Licensure

KNOWLEDGE AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Proficient computer skills including, but not limited to, knowledge of Microsoft Office software Adapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem solving Demonstrate efficient and safe use of housekeeping equipment and chemicals Demonstrates the ability to access information both in the department and within the system to support the department as appropriate

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

Interacts in a positive, professional manner with patients, family and staff. Actively leads/participates in meetings and huddles and contributes to a dynamic, team focused work unit to achieve optimal results. Ensures employees are well supported and provided with the most up-to-date training and department communications through rounding and cross-unit work assignments. Facilitates teamwork by anticipating staffs’ needs for assistance and responding positively to requests. Makes contributions to the department’s work effort as a whole.

SERVICE ESSENTIAL FUNCTIONS

Responds promptly and positively to requests for assistance from patients, staff and visitors. Responds to all assignments to create an environment that is conducive for healing. Performs efficient room cleaning processes ensuring timely patient admissions. Monitors workload fluctuations and work output of EVS staff, works with management to adjust assignments as appropriate, to ensure timely delivery of department services.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS or other identified cleanliness scores. Achieves discharge, daily room cleaning and assigned area turn-around times to meet goals, as appropriate. During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. Performs safety checks and ensures regular maintenance of all major housekeeping equipment. Communicates and documents any facility or patient related issues to management. Corrects minor safety hazards.

FINANCE ESSENTIAL FUNCTIONS

Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. Prioritizes department daily tasks and independently manages time effectively, minimizing incidental overtime. Facilitates strategic staff scheduling in coordination with management to reduce overtime and ensure adequate coverage.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Assumes responsibility for growth and development. Participates in continuing education and in-service programs. Contributes ideas towards improving the efficiency and effectiveness of department processes.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

Uniform: Yes Scrubs: Yes Business professional: No Other (department approved): Yes

ON-CALL*

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. On Call* No

TRAVEL**

**Travel specifications may vary by department May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No #J-18808-Ljbffr Houston Methodist