Customer Service Representative - State Farm Agent Team Member

Benefits Retirement Plan after 2 years of employment Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Role Description As a Customer Service Representative - State Farm Agent Team Member with Val Laskowski-Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Mon thru Friday but if production is met one day off per week of either Tues or Thursday 32 -40 per week #J-18808-Ljbffr