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Hero Beach Operations Supervisor

BRIDGETON

OPERATIONS SUPERVISOR

Hero Beach Club is a 30-room boutique hotel in Montauk, NY featuring original 1950s architecture and modern amenities.

ABOUT THE ROLE

We are looking for a seasonal Operations Supervisor to join our team! This is a hybrid leadership role responsible for overseeing day-to-day operations across multiple departments including Front Desk, Beach/Pool, Housekeeping, and Bar. The ideal candidate is a hands‑on leader with strong organizational skills, a guest‑first mindset, and the ability to manage and motivate a team in a fast‑paced hospitality environment.

ESSENTIAL DUTIES

Supervise and support staff across Front Desk, Beach/Pool, Housekeeping, and Bar departments. Ensure smooth daily operations and a seamless guest experience from arrival to departure. Handle guest inquiries, requests, and complaints in a professional and timely manner. Monitor and maintain cleanliness and safety standards across all areas of the property. Assist with scheduling, staff coordination, and daily briefings. Oversee opening and closing procedures. Communicate effectively with ownership and management regarding daily operations. Step in and assist in any department as needed.

QUALIFICATIONS

Prior supervisory or management experience in hospitality preferred. Experience in a hotel, resort, or beach club setting preferred. Strong communication and leadership skills. Ability to multitask and remain calm under pressure. Must be available weekends and holidays throughout the summer season. High school diploma or equivalent required; hospitality degree a plus. #J-18808-Ljbffr BRIDGETON

Vacancy posted 3 days ago
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