Retail and Café Manager

Job Description

Job Description

Position Overview

We're seeking a dynamic Retail & Café Manager to lead the daily operations of our retail store and café. This creative, customer-focused leader will drive sales, deliver exceptional guest experiences, and inspire a high-performing team while ensuring that both areas reflect the vision and values of the Company.

Compensation: $50,000–$70,000 per year, depending on experience and qualifications.

Key Responsibilities

• Oversee daily operations of the retail store and café, ensuring smooth, guest-focused service.
• Lead, train, and motivate staff to deliver world-class hospitality and uphold brand standards.
• Handle recruiting, interviewing, hiring, training, professional development, and performance management, including coaching and, when necessary, corrective actions.
• Works closely with senior leadership team to align retail and café operations with Paisley Park's creative and business goals.
• Prepare and present annual department goal proposals, monitor sales data and KPIs, deliver weekly and end-of-year performance reports to leadership.
• Oversee cash-handling procedures, including cash-drawer counts, reconciliations, and deposits.
• Manage merchandising, inventory control, vendor relationships, vendor coordination and partnerships.
• Identify and implement creative opportunities and revenue-driving initiatives to enhance guest engagement and boost profitability.
• Develop and execute strategies to maximize revenue and profitability.
• Oversee café menu offerings and food-safety compliance
• Coordinate merchandise presence at offsite events, including inventory and logistics.
• Ensure compliance with all health, safety, and licensing regulations.
• Foster a positive, inclusive, and engaging workplace culture.

Qualifications

• 3–5 years of management experience in retail, food & beverage, hospitality, or a related field.
• Strong leadership and team-development skills.
• Proven ability to manage budgets, inventory, and scheduling.
• Excellent communication and organizational abilities.
• Creative eye for merchandising and guest-experience design.

What We Offer

• Competitive salary and market-competitive benefits (401k, health insurance, PTO, paid sick/family leave).
• A unique and inspiring work environment.
• Opportunity to play a key role in sustaining and sharing Prince's legacy.
• Complimentary tour tickets and retail discounts.

Physical Demands

• Must be able to stand for long periods of time
• Lift, push, pull up to 45 pounds and climb a ladder
• Forklift certified – company will schedule training if not certified

Note: As Prince was a pescatarian, Paisley Park is a Pescatarian food environment while on the Paisley Park campus. Fish, eggs, and dairy are fine inside the building; beef, pork, chicken, and other meats can be eaten in your vehicle, or you may take meals off-site.

Paisley Park is a non-smoking campus.

If offered the position, the offer is contingent upon passing a background check and a four-panel background screen which does NOT include THC.