Samples Coordinator

Job Description : The role of a Sample Coordinator involves overseeing the lifecycle of product samples from inventory management to distribution, ensuring operational efficiency and customer satisfaction. Below is an outline of key responsibilities based on your description:

Inventory Management

• Monitor and track inventory levels to ensure adequate sample stock.

• Replenish stock by placing orders when inventory reaches minimum thresholds.

• Conduct routine inventory checks and replace damaged or expired samples.

• Maintain the Product Library to ensure an organized, tidy, and secure environment.

Sample Distribution

• Manage and track all incoming and outgoing product sample orders.

• Distribute samples promptly and ensure accurate delivery to customers.

• Prepare and pack samples with proper labeling and protection.

• Use cost-effective shipping methods and analyze shipment costs.

Customer Interaction

• Communicate clearly and effectively with employees and customers about sample requests.

• Ensure customers receive the right samples at the right time.

Administrative Duties

• Maintain accurate records of sample usage, distribution, and inventory.

• Generate reports on sample management activities.

• Utilize tools like Microsoft Excel, Outlook, Salesforce, and online shipping platforms (e.g., FedEx).

General Upkeep

• Keep the sample storage area organized and easily accessible.

• Ensure the quality and integrity of samples throughout their lifecycle.

Required Skills and Tools

• Strong organizational and time-management skills.

• Clear communication and customer service abilities.

• Basic knowledge of cost analysis for shipping efficiency.

• The role requires the ability to lift and carry items weighing between 25-35 pounds and the ability to climb a flight of stairs safely and efficiently.

Pay Details: $17.00 to $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.