Event Concessions Lead — Fast-Paced Service & Growth

Concessions Stand Lead Location: ORDA - WHITEFACE MOUNTAIN - 93102001 Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type: Part-time Pay Range: $18.75 per hour - $23 per hour What you'll do As a Concessions Stand Lead at Sodexo, you will provide on-site leadership for an assigned concession stand or location during events. This role supports daily stand operations by directing concession staff, maintaining service standards, and ensuring efficient execution during high-volume periods. The Concessions Stand Lead works closely with the Concessions Supervisor to support staffing, service flow, and guest satisfaction. Concessions Stand Leads are actively involved in operations and serve as the primary point of contact for staff assigned to their stand. This role is specific to event-based concessions environments and focuses on speed of service, accuracy, cleanliness, and compliance. Responsibilities Serve as the on-stand lead for assigned concession locations during events. Provide guidance and support to staff during peak service periods. Address basic guest concerns and elevate issues to the Concessions Supervisor when appropriate. Communicate operational needs, staffing issues, or supply shortages to leadership. Support onboarding and training of concession staff. Ability to frequently lift and move up to 35 pounds and occasionally lift and move up to 40 pounds. Arrive for scheduled shifts on time with satisfactory regularity. Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. Qualifications High School diploma, GED, or equivalent experience required. Minimum of 1–3 years of concessions, food service, or customer service experience required. Prior lead experience preferred. Must meet minimum age requirements to lead alcohol service based on local and state regulations. Must maintain a valid TIPS, TEAM, or equivalent alcohol-service certification, and comply with all state-specific alcohol training requirements. A food handler certification may be required based on state or local regulations. Benefits Flexible and supportive work environment. Access to ongoing training and development with advancement opportunities. Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more. Additional site‑specific benefits may include free shift meals, uniforms, safety shoes, public transportation support, and parking. Equal Employment Opportunity We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Sodexo