Remote PBM Call Center Leader - Healthcare Ops
Gainwell Technologies
New York, NY
- Remote job
Gainwell Technologies is seeking an experienced PBM Call Center Manager to lead day-to-day operations within a Pharmacy Benefit Management call center environment. You will oversee service delivery while driving performance, quality and compliance, and a superior customer experience. The ideal candidate brings healthcare operations and contact center leadership experience, with Medicaid/PBM knowledge. You will lead teams, monitor performance, manage escalations, and collaborate to improve #J-18808-Ljbffr Gainwell Technologies
Vacancy posted 14 hours ago
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