GM, Production - MN

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.


Our Manager of Manufacturing leads all back-of-house and production operations in a 24/7 manufacturing environment. This role ensures that all doughnut production, food safety, sanitation, and inventory activities align with Krispy Kreme's quality standards, safety expectations, and guest experience goals. Oversees team scheduling, performance, and development while driving continuous improvement and ensuring efficiency, guest complaints, and consistent operations. We are looking for leaders with a commitment to teamwork, those who have a customer-focused mindset and of course......those that LOVE doughnuts.


HERE'S A TASTE OF WHAT YOU'LL BE DOING

• Provide hands-on leadership on the production floor by guiding, coaching, and troubleshooting daily operations, including mixing, frying, glazing, and packing.
• Ensure product quality, production output, and operational efficiency by monitoring performance, minimizing waste, and responding to demand.
• Proactively identify and resolve equipment or process issues to reduce downtime and optimize line efficiency.
• Collaborate closely with the Manager of Retail to ensure end-to-end operational success, providing mutual support for coverage during time off or vacations.
• Ensure DFD is produced, boxed and staged daily within hours of the driver arriving.
• Lead a team of doughnut makers, sanitation, doughnut decorators, quality assurance supervisors, shift supervisors, and other possible roles.
• Provide consistent coaching, feedback, and performance management to build strong teams.
• Conduct regular internal audits to maintain cleanliness, brand standards, sanitation, and food handling standards of all equipment, facilities, and employees.
• Collaborate with procurement and logistics to ensure timely and accurate ordering, receiving and delivery of supplies.
• Lead daily pre-shift meetings to align the team on safety, quality, production, labor management, shop cleanliness and financial goals.
• Maintain clear documentation of production activities, performance management, equipment issues, and compliance records.

YOUR RECIPE FOR SUCCESS

• 5+ years of experience in a manufacturing, food production, or high-volume retail environment
• 2+ years of experience in a people leadership role
• Must be at least 21 years of age.
• High school or GED
• Ability to work all necessary work schedules, including holidays/weekends.
• Effective communication skills, both written and verbal
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• Travel Requirements : 0-10%
• Must be authorized to work in the US without sponsorship.

Starting pay rate for this position is $80,000 per year.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Exposure to internal and external environmental conditions
• Shop - fluctuating temperatures and noise levels
• Exposure to known allergens including but not limited to nuts.
• Adherence to dress code policy applicable to role
• Noise of a production and/or processing area

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.


BENEFITS:

• Weekly Pay
• Career opportunities- we are growing!
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at

WHY KRISPY KREME?


At Krispy Kreme, we focus on:

• Loving People:
• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
• Loving Communities:
• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
• Loving Planet:
• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:


At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.


About Krispy Kreme


Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at or on one of its many social media channels, including and