Patient Access Specialist

Job Description

Job Description

Patient Access Specialist

Position Overview

The Patient Access Specialist (PAS) assists patients with provider and nursing issues needing prompt resolution and serves as a key point of contact for patient needs, requests, and access to their provider. This role manages provider schedules, coordinates patient appointments, returns calls, and ensures timely communication. The PAS collaborates with all staff—both clinical and clerical—to maintain an efficient, professional environment while meeting the needs of the patient.

Qualifications

Required:

• High School Diploma or GED

Preferred:

• One (1) year of receptionist or administrative experience in an office or clinic setting

Benefits

At Genesis PrimeCare, we value our team members and offer a comprehensive benefits package, including:

• Competitive pay
• Medical, dental, and vision insurance
• Paid time off (PTO) and holidays
• 403(b) Retirement savings plan
• Incentive & merit compensation programs

Who We Are

• At Genesis PrimeCare , our mission is to positively impact the health and well-being of the communities we serve. As a non-profit, Federally Qualified Health Center (FQHC) , we are committed to being the primary source for our patients’ healthcare needs —from birth through geriatric care.
• Our vision is to establish Genesis PrimeCare as both a healthcare provider and employer of choice , upholding our uncompromising values of professionalism, responsibility, and excellence in every service we provide. With a patient-centered focus, we strive to deliver quality, accessible care that truly makes a difference in the lives of those we serve.