Residential Plumbing Service Technician

Residential Plumbing Service Technician

About the Role: As a Residential Plumbing Service Technician, you will be responsible for installation, maintenance, and repair residential Plumbing systems. You will also be responsible for diagnosing and troubleshooting systems.

About Us: We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Florida. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Hers and His Plumbing has been recognized as a National Service Excellence Award winner, and consistently maintains an A+ rating with the Better Business Bureau.

Key Responsibilities:

• Perform a wide range of residential plumbing services, including installations, repairs, and maintenance tasks.
• Diagnose plumbing issues accurately and provide efficient solutions to meet customer needs.
• Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and water heaters.
• Conduct thorough inspections of plumbing systems and identify potential problems or areas for improvement.
• Collaborate closely with customers, actively listening to their concerns and providing expert advice and recommendations.
• Ensure all work is performed in compliance with industry standards, local codes, and safety protocols.
• Document services performed, materials used, and time spent on each job accurately and efficiently.
• Maintain a clean and organized work area, ensuring proper handling and storage of tools and equipment.
• Deliver exceptional customer service, addressing customer questions and concerns with professionalism and empathy.
• Stay updated on industry trends and advancements, actively seeking opportunities for professional development.
• Foster positive relationships with team members, providing support and assistance as needed.
• Embrace a teamwork-oriented approach, collaborating with colleagues to ensure seamless project execution.
• Uphold company values and policies, consistently representing the company in a professional and ethical manner.

Qualifications:

• Journeyman Plumber certification or equivalent.
• Proven experience in residential plumbing services, including installations, repairs, and maintenance.
• Solid understanding of plumbing systems, fixtures, and materials.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.
• Detail-oriented with a focus on delivering quality workmanship.
• Valid driver's license and clean driving record.
• Physical stamina to handle the demands of the job, including lifting heavy objects and working in various environments.
• Strong work ethic and the ability to work independently and as part of a team.

Why You'll Want to Work Here:

Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics Performance Pay directly tied to results – Get what you deserve Benefits you will use – Full medical, dental, and vision packages including fully employer paid options Secure your financial future – 401(k) with company match Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors We invest in your future – leadership training that directly results into bigger career opportunities Learn on the job – continuous education stipends available