Crew Member

Join the Nash + Tender team as a Crew Member, the backbone of our fast-paced, high-energy restaurant. This role is a full cross-training position, meaning you will master all areas of the restaurant, from the front-of-house customer experience to the back-of-house culinary execution. We are looking for a dedicated and energetic team player who thrives in a fast-casual environment and is committed to delivering both exceptional food quality and outstanding customer service. Key Responsibilities Back-of-House (BOH) / Kitchen Operations Food Preparation: Learn and execute all prep standards for fresh ingredients, ensuring consistency and quality for every menu item. Line Cooking: Execute all cooking methods (e.g., frying, grilling) for our core products, ensuring all food is cooked to temperature, safety, and quality standards during high-volume periods. Kitchen Flow & Coordination: Maintain efficient ticket times by constantly communicating order status, delays, and readiness with the cashier and expediting team. Cleaning & Sanitation: Strictly adhere to all food safety and sanitation guidelines. This includes maintaining a clean workstation, washing dishes, and executing deep cleaning checklists. Front-of-House (FOH) / Cashier & Customer Service Order Taking & POS: Greet every customer with enthusiasm, accurately take food and beverage orders, and process all cash and credit card transactions using the Point-of-Sale (POS) system. Customer Experience: Answer questions about the menu, dietary restrictions, and promotions. Resolve minor customer issues promptly and professionally to ensure a positive visit. Order Expediting: Ensure orders are assembled accurately, packaged correctly, and delivered to the customer in a timely manner with all necessary condiments and utensils. Qualifications & Requirements Must be 18 years of age or older. Must be a team-oriented individual with a strong sense of urgency. Proven ability to work in a high-volume, fast-paced environment where efficiency and accuracy are key. Excellent verbal communication skills, especially the ability to speak clearly and loudly to coordinate with team members during a rush. Flexibility to be scheduled for shifts, including evenings, weekends, and holidays. Ability to stand for up to 8 hours and lift up to 25 pounds, as required for common restaurant tasks. Prior experience in food service or customer-facing roles is preferred, but we will train the right candidate who has a positive attitude and strong work ethic. #J-18808-Ljbffr