FT Donation Shift Lead | Farragut Store (Lovell Rd /Kingston Pk)

Join a Mission That Changes Lives--Including Yours!

At KARM Stores, every role supports a greater mission. The donations we receive help fund the life-changing ministries of Knox Area Rescue Ministries. As a Mobile Donation Receiver, you help create a positive donor experience while supporting a mission that changes lives.

Position hours are Mon - Sat 8:30a - 6:30p. Keyholders must be 18 years old.

What We Offer

• Every Sunday off
• 25% employee discount
• Eligibility for a 90-day raise
• Career growth opportunities
• Benefits and paid time off for eligible team members
• Referral bonuses and bonus/reward opportunities

Position Summary

KARM Stores is seeking a Donation Shift Lead to serve donors at our mobile donation locations. This role is responsible for receiving donations with professionalism and care, maintaining an organized trailer environment, issuing receipts, and helping donors understand the impact of their giving.

This is a great role for someone who enjoys interacting with people, working independently, staying active, and representing a mission-driven organization in the community.

What You'll Do

• Greet donors at the mobile donation locations with a positive, professional, and welcoming attitude
• Receive donated items carefully and respectfully
• Organize and place donations in the appropriate areas of the trailer while preserving the quality and integrity of items received
• Create a friendly and conversational donor experience while sharing information about KARM Stores, KARM's mission, and the Corners of Your Field program
• Represent KARM Stores well in every donor interaction
• Issue donation receipts accurately and in a timely manner
• Maintain cleanliness, order, and organization at the trailer location
• Record and manage donation activity as required
• Live out KARM Stores' mission and core values of being Trustworthy, Team-Minded, and Teachable
• Perform other duties as assigned to support operational success

What We're Looking For

• Strong customer service and communication skills
• Ability to represent KARM Stores in a warm, professional, and mission-centered way
• Ability to write clearly and legibly
• Basic computer and web navigation skills
• Ability to follow written and verbal instructions
• Commitment to KARM Stores' mission and values
• Ability to work independently and remain organized throughout the day
• Dependability, professionalism, and a positive attitude

Physical Requirements

• Ability to stand for up to 100% of the workday
• Frequent lifting, bending, reaching, and moving throughout the shift
• Ability to perform heavy physical activity in an active work environment
• Ability to lift at least 50 pounds as needed
• Ability to work in a warehouse setting with some outdoor exposure
• Working conditions may not include air conditioning, heat is provided on trailers during the winter

KARM Stores is a Christ-centered organization committed to serving with dignity, compassion, integrity, and excellence. Every donation received helps support the life-changing ministries of Knox Area Rescue Ministries.