Vendor Relations Specialist

Location: Windsor, CT (Hybrid – Mon–Thurs onsite, Fri remote) Address: 1 Griffin Rd North, Suite 4C, Windsor, CT 06095 Pay Rate: $18–19/hr Contract Length: 6 months (with potential for extension) Overview We are seeking a detail-oriented and motivated Vendor Relations Clerk I to join a fast-paced operations team. This is a great entry-level opportunity for someone looking to build experience in operations, logistics, or vendor coordination while gaining exposure to a high-volume, collaborative environment. In this role, you’ll play a key part in keeping day-to-day repair and service operations running smoothly—serving as a central point of coordination between customers, vendors, and internal teams. What You’ll Be Doing Coordinate vendor services by receiving customer requests and ensuring timely completion of repairs or equipment needs Track and manage incoming issues in internal systems, following up with vendors and clients to meet deadlines Provide consistent, accurate updates to customers and internal stakeholders Troubleshoot day-to-day operational issues and partner with internal teams to resolve them efficiently Review vendor quotes and determine next steps, including coordinating services or ordering necessary parts Ensure accuracy of work orders for reporting and billing purposes Monitor team inboxes and systems for new or escalated requests Maintain and manage orders within your assigned territory to meet team metrics and service expectations Identify opportunities for process improvement and support implementation of more efficient workflows Collaborate with external partners, vendors, and cross-functional teams to resolve operational challenges Assist with onboarding new vendors and supporting ongoing vendor relationships What We’re Looking For High school diploma or GED required No prior experience required – strong entry-level opportunity Strong organizational skills and attention to detail Ability to manage multiple tasks in a fast-paced, high-volume environment Clear communication skills and a customer-focused mindset Comfortable working with systems, data entry, and basic administrative tasks Hybrid schedule (4 days onsite, 1 day remote) Primarily desk-based with frequent computer use Occasional light physical activity (handling items under 30 lbs rarely) Exposure to operational environments is minimal Why This Role? Great “foot-in-the-door” opportunity with strong growth potential Exposure to operations, vendor management, and logistics Fast-paced environment where you can build problem-solving and coordination skills Hybrid flexibility with a consistent team environment #J-18808-Ljbffr