Server
Benihana
Server Position
Position Summary: Ensures a positive guest interaction while serving guests in a friendly, timely and efficient manner.
Essential Functions and Responsibilities:
- Assumes 100% responsibility for quality guests' experience.
- Welcomes and greets guests within two minutes of being seated.
- Informs guests of specials and menu changes.
- Offers specific beverage, appetizer, entre, and dessert recommendations either upon request or genuinely feels guests will enjoy.
- Answers questions about our food, beverages, and other restaurant functions and services.
- Takes food and beverage orders from guests, enters orders in our point-of-sale system before taking item to the table.
- Delivers food and beverages from kitchen and bar to guests in a timely manner.
- Cleans and prepares the table for the arrival of menu items.
- Performs side work during each shift as required by service station assignment.
- Maintains clean and stocked service and dining areas.
- Monitors and observes guests dining experience. Ensures guests are satisfied with the food and service.
- Responds promptly and courteously to any requests.
- Provides proactive beverage refills.
- Prepares final bill, presents check to guest, accepts payment, and processes through the POS system or pat at the table system.
- Is ready and willing to assist fellow servers before they ask.
- Expresses appreciation to the guests for their visit and invites them to return.
- Attends all scheduled employee meetings and brings suggestions for improvement.
- Notifies the manager-on-duty any time a guest is not 100% satisfied with their experience.
- Covers other servers duties while on break as requested by MOD and in accordance with rotation.
- Participates in scheduled catering events as required.
- Performs other duties as assigned by a supervisor.
Job Requirements:
- Previous server experience in restaurant or hospitality sector required or minimum six months experience working for any of our restaurants as a host, busser, or other similar guest interfacing position.
- Must have good performance and manager reference.
- 18 years of age or older as required by state law to serve alcoholic beverages.
- Ability to handle money and operate a point-of-sale system.
- Food handler's card and alcohol awareness training certification where required by state and local laws.
- Eligible to work in the United States.
We use eVerify to confirm U.S. Employment eligibility.
BenihanaVacancy posted 1 day ago
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