Trade Compliance Project Coordinator (Customer Onsite)

Trade Compliance Project Coordinator (Customer Onsite)

The Trade Compliance Project Coordinator position focuses on the efficient and timely movement of goods worldwide, with dedicated attention to our internal BETS customers. Ensures trade compliance and provides import/export administration and control within rules and regulations. Designs workflows and engages with cross-functional stakeholders to implement and maintain best in class quality services for our high-tech customer. Anticipates and acts as the first point of defence for any potential risks from project start till finish, ensuring a smooth transition between all parties involved in the day to day operations.

Key responsibilities include building customer relationships and providing excellent customer service, leading and coordinating shipping efforts in a fast paced environment, setting up a robust and scalable import process, acting as a subject matter expert on the customer's needs, driving priorities and coordinating the work distribution of other team members, ensuring systematic prerequisites are in place for successful shipment processing, conducting routine post-summary audits on CBP Form 7501 entries, confirming proper flags and data submissions for applicable PGAs, identifying discrepancies between Form 7501 against commercial documents, supporting the implementation of new business initiatives, owning the documentation and tracking of project issues, acting as the main point of contact for business enquiries, facilitating smooth communications and information exchange between key stakeholders, monitoring proactively for any potential risks, monitoring compliance at all times to ensure 100% adherence to laws, regulations, corporate policy, customer policies and requirements, responsible for daily tracking of operational metrics and meeting SLAs, providing operational leadership for the internal teams, providing training to the team members, keeping up to date on all regulatory requirements and procedures governing the import and export of goods, and other ad hoc duties as required.

Experience and qualifications requirements include a bachelor's degree or equivalent working experience, 5+ years related experience in customs compliance operations with focus on import operations preferred, understanding of international trade and supply chain operations, knowledge of the General Rules of Interpretation (GRIs) for tariff classification and U.S. Customs valuation methodology, hands-on experience with Section 301/232 duties, and ADD/CVD case numbers, proven track record of running and managing high impact and high visibility projects, ability to prepare and present detailed documented business cases to stakeholders and management, ability to define, develop & document business processes and procedures, excellent customer service skills, risk sensitive, excellent communication and interpersonal skills, self-starter with the ability to triage and prioritize tasks in a fast-paced environment, time management, resource management, attention to detail, and persuasion skills needed, licensed customs broker strongly preferred, and having an accredited project management certification is a plus.

Meets company standards of 52 hours training per year per employee, attends training classes when required, and completes mandatory training when required.