Operations Administrator

Job Description

Job Description

Job Title: Operations Administrator

Industry: Telecom & Cloud Infrastructure

Location: Ashburn, VA

Assignment Type: Direct Hire

Pay: $50,000 – $60,000 / Annually

Work Schedule: Monday–Friday, 8:00 AM–5:00 PM; 100% onsite

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is an established telecom and cloud infrastructure company that designs and manages customized solutions for mid-market and enterprise clients worldwide. They focus on secure, scalable, high-performance networks and a high-touch, client-first approach.

Job Description:

Our client is seeking an organized and detail-oriented Operations Administrator to support the Operations team with administrative processes, documentation, filing, and communication between Operations, Accounting, clients, and vendors. This role requires someone who can work independently, follow established processes, learn internal systems quickly, and maintain a high level of accuracy.

Key Responsibilities:

• Coordinate daily operational and administrative tasks
• Manage electronic and physical files and records
• Prepare reports, forms, and business documentation
• Maintain internal and external correspondence
• Coordinate information between Operations and Accounting/Billing
• Track key billing information, including start dates, monthly charges, NRCs, and vendors
• Help identify and resolve operational issues
• Communicate with internal teams, clients, and vendors
• Identify opportunities to improve processes and efficiency

Qualifications:

• 4–5+ years of administrative or operations experience
• Strong understanding of policies, procedures, and administrative documentation
• Excellent attention to detail and accuracy
• Strong Microsoft Office skills; SharePoint and Adobe experience preferred
• Strong communication, organization, and critical-thinking skills
• Ability to manage multiple priorities independently
• Telecom experience preferred
• Bachelor’s degree preferred; Business Administration or Operations Management is a plus

Additional Details:

• Start Date: ASAP
• Interview Process: Two Zoom interviews — first with the hiring manager, followed by the Operations team member and CEO
• Company Size: Approximately 25–50 employees
• This is a highly accuracy-focused position where following established processes is critical.

Perks:

• Direct-hire opportunity with an established and growing company
• Opportunity to take ownership of the administrative operations function
• Work closely with Operations, Accounting, clients, and vendors
• Potential for growth as the company continues to expand

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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