Materials Handling and Fulfillment Technician

Job Description

Job Description

Materials Handling and Fulfillment Technician

Help us deliver for coffee, tea, allied products, and equipment customers by keeping our warehouse accurate, efficient, and SQF-compliant.

• Maintain product flow: receive, pick, and ship orders on time and error-free.
• Guard data integrity: keep WMS records accurate and investigate issues in JDE.
• Protect our facility: enforce safety, sanitation, and inventory security standards.
• Support the field: provide route relief and operate sprinter vans/box trucks when needed.

• Execute receiving, shipping, order selection, and sanitation in line with SQF procedures.
• Operate forklifts and other MHE to load/unload efficiently and optimize storage utilization.
• Verify inventory accuracy through process checks, system review audits, and complete transaction documentation.
• Identify and correct overages/shortages from the distribution center or external vendors quickly and accurately.
• Analyze system transactions and investigate data entry to ensure JDE accuracy.
• Complete full inventories and weekly cycle counts to maintain stock integrity.
• Follow all safety rules; keep the warehouse clean, organized, and secure.
• Collaborate with the warehouse supervisor to uphold inventory security and cleanliness standards.
• Perform other tasks as assigned to support branch/warehouse operations.

• High school diploma or GED required.
• 1+ year of general factory/warehouse/inventory/finished goods/line picking experience preferred.

• Must pass a DOT physical; valid driver’s license and clean driving record required.
• Ability to lift up to 50 lbs.
• Forklift certification preferred; willing to learn additional machinery.

• Knowledge of quality control procedures and guidelines.
• Effective written and oral communication.
• Accurate reading of numbers/text; experience with WMS and computer terminals; basic computer literacy.

• Integrity, ownership, and a can-do mindset.
• Self-driven learner; seeks mentors and growth opportunities.
• Critical thinker who prioritizes and drives operational improvements.
• Collaborative relationship-builder with peers, leaders, teams, and customers; eager to help others succeed.

$20.25–$21.25 per hour