LIFT TRUCK OPERATOR

DC Lift Truck Operator

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

About the Role

This job consists of operating manual and/or power industrial equipment to complete the process of at least one of the following: receiving, picking, packing, stocking, or shipping of products. Primary goal is to move product safely while maximizing productivity. Detailed Standard Operating Procedures exist for tasks performed by this job in the following areas: Receiving, Order Pulling, Shipping and Stocking. Attributes: Breakdown, CasePuller, Cycle Counting, Ecom Full Service, Ecomindirect, Happy Beauty Co. Key In, Loading, Put Away Reach, Put Away TSP, Put Away Man Up, Restocking, Returns, Special Projects, Unloader, Inv Cont, Cardboard, Quick Ship, Batching

Responsibilities

• May complete the activity of RF Scanners or paper-based picking which requires the use of different types of powered industrial powered equipment to complete this process and includes the obtaining and transferring product from various locations throughout the DC
• May complete the activity of shipping which requires the use of different types of equipment to complete this process and will include the weighing, loading/stacking of materials onto trucks
• May complete the activity of receiving in products from various vendors which will require the use of different types of equipment to complete the process and will include the unloading, stacking, and storage of product during and after the receiving process.
• May stock products/items which require the use of different types of equipment to complete the process and will include obtaining and transferring product from various locations throughout the distribution center, along with pick up from the receiving staging area.
• Maintains a safe work environment, performs job functions in a safe manner, and reports any potential job hazards and property damage to leadership, including maintaining good housekeeping practices.
• Maintains productivity related to standards based on assigned task.
• Performs other duties as assigned or requested by leadership.

Knowledge, Skills & Abilities Requirements

• High school diploma or equivalent
• Experience preferred in a distribution/warehouse environment or equivalent work experience including the operation of heavy equipment
• Basic computer skills
• Verbal and written communication skills
• Ability to work in a fast-paced environment with the capability to adjust to change and interruptions
• Ability to work with limited supervision
• Must be able to become certified through the Sally Beauty Lift Truck Training Program in order to efficiently and safely operate a forklift within the time frame specified by Leadership

Competencies & Attributes

• Passionate Learner actively learns; asks questions to gain further understanding; open to feedback; applies learning to role; considers learning important and completes when assigned
• Flexible & Agile Adapter open to change, works well with little direction and finishes the task, keeps calm under pressure and doesn't dwell on the past
• Talent Builder shares knowledge with others, considers how to include others to problem solve and gain knowledge, looks for ways to acknowledge and motivate others
• Effective Communicator can articulate well when sharing information, self-aware of impact and style when communicating to engage others, asks questions and listens
• Team Builder works well with others, collaborates with a wide number of associates/teams, acts humbly when a part of a team and understands the importance of including others
• Customer Focused Partner understands the customer and shares insights, values the customer and eager to make a positive impact, holds self to a good standard of customer service
• Strategic Thinker brings new, strategic ideas to the team, actively supports strategic plans, provides additional ideas to drive improvements
• Big Picture Thinker understands how the team operates, knows how decisions could impact other teams
• Results Driver holds self to a good standard of work and delivery, manages own time and focuses on the right priorities, self-motivated, adapts easily, demonstrates grit

Problem Solver & Decision Maker uses the right information to make decisions and take action with others to solve problems, uses good judgement to make prompt yet balanced decisions

Working conditions & physical requirements

The work environment involves everyday risks or discomforts associated with working in a warehouse environment, which requires heightened safety precautions typical of loading/receiving docks and high-volume inventory management operations, e.g., use of safe work practices with light to heavy equipment, while utilizing forklifts and pallet jacks, avoidance of trips and falls, observance of fire regulations, etc. Exposure to occasional fumes and odors and/or temperature fluctuations (25 degrees to 105 degrees Fahrenheit) is possible.

The position requires some physical exertion and the able to perform the basic lifting and system tasks for all warehouse functions and departments including receiving, put away, picking, packing, cycle counting, order checking and shipping. The work requires the repetitively lifting of cartons weighing 10 to 55 pounds, standing/walking for 6 to 10 hours a day, and climbing up and down stairs and ladders.