Senior Incident & ITSM Leader
360 IT Professionals
A software development company based in Glen Mills is seeking an Incident Manager to supervise the resolution of incidents involving multiple service providers. Responsibilities include acting as the escalation point for unresolved issues, ensuring compliance with service level agreements, and implementing IT Service Management processes. Ideal candidates will have strong incident management skills, experience in guiding service providers, and a focus on continuous process improvement. #J-18808-Ljbffr 360 IT Professionals
Vacancy posted 4 days ago
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