Estate & Probate Specialist Hybrid (Getzville)

CAM Estate/Probate Specialist page is loaded## CAM Estate/Probate Specialistremote type: Hybrid Positionlocations: Getzville, NYtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R86367# ****Overview:****Receive and verify notification of debtor death. Contact attorneys or executors to find out intentions for the debt.## **Primary Responsibilities:*** Depending on debtor intentions, continue to manage account until payment is received on both secured and unsecured accounts.* Prepare analysis of collateral to determine potential loss mitigation options and/or default resolution.* Negotiate loss mitigation options including settlements, short-sales, refinancing, etc.* Manage the Probate Finder relationship, and make recommendations for process improvements.* Perform skip-tracing.* Order title searches and contact Credit Bureau or analyze credit reports to validate lien position.* Determine if there is life insurance on the account, then gather appropriate information as necessary in order to file a claim; follow-up with insurance company for resolution.* Monitor daily file from Probate Finder, research notifications and estate matches, manage the Proof of Claim and satisfaction of claim process.* Receive and distribute incoming mail.* Accept incoming calls from a variety of stakeholders, and determine appropriate action.* Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.* Promote an environment that supports belonging and reflects the M&T Bank brand.* Complete other related duties as assigned.#### ****Scope of Responsibilities:****This position involves customer contact and collections activity.## ****Education and Experience Required:****A combined 3 years' higher education and/or work experience, including a minimum of 1 year experience in collections or customer service.Experience with word processing, spreadsheet and presentation software.Detail oriented.Strong verbal and written communication skills.## ****Education and Experience Preferred:****Bachelor's degree.Knowledge of M&T Bank systems.M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Getzville, New York, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people's lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities - combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr