SOCIAL WORK SUPERVISOR 1

Job Summary

This position is located at the Division of Social Services in Carson City, NV and will be under the direction of the Chief of Employment and Support Services. Social Workers are licensed professionals who provide case management services to children, families, vulnerable adults with intellectual, developmental, physical disabilities, serious mental illness, and older adults (collectively referred to as "vulnerable adults") and other individuals within local communities and institutions. Incumbents supervise a unit of Social Workers to include, but not limited to, performance evaluations, work performance standards, scheduling, work assignment and review, training, and discipline when necessary. The Social Work Supervisor I is responsible for organizing, directing, and supervising the Social Work Outreach team and the operation of the Social Work Resource Assistance (SWRA) program. Incumbents in this class function as first-line supervisors who train, supervise, and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action. Social Worker supervisors conduct case reviews and work area audits to ensure their unit's work is accomplished in compliance with policies, procedures, and applicable State and Federal laws; communicates policy changes to staff and implements procedures changes; accordingly, and provides technical assistance, training, and guidance to student workers assigned.

Essential Qualifications

Licensure or provisional licensure as a Social Worker, Clinical Social Worker, Independent Social Worker or Associate in Social Work and one year of journey level professional experience providing case management in a social work setting equivalent to a Social Worker II in Nevada State service.

Job Duties

Assess and reassess client levels of functioning by interviewing clients, family members and other community contacts; utilize tests, inventories, and other assessment tools; review medical, legal and law enforcement reports; and evaluate client resources for the purpose of identifying the level of assistance needed and services appropriate to meet client emotional, social, financial and health needs. Develop and implement a case plan that presents intervention strategies to meet client needs including alternative placement, job training, socialization, nursing services, legal and medical intervention, and financial assistance according to federal and State regulatory guidelines and budget limitations. Locate and coordinate a network of services and resources provided by other State agencies, community organizations and private service providers in areas such as mental health, substance abuse, rehabilitation, developmental, homemaking, financial assistance, and employment programs pertinent to assessing client needs and case plan goals. Provide ongoing case management services by conducting home visits, monitoring delivery of services and quality of care, and reassessing client needs; track client progress and well-being, evaluate case plan effectiveness, and effectively manage resources; assist clients in identifying strengths and barriers and developing problem- solving and coping abilities; collaborate and coordinate case reviews with families, friends, attorneys and multiple agencies including social and community services and law enforcement to ensure case continuity and prevent conflicting case plans and duplication of services. May organize multidisciplinary team (MDT) meetings to assist in strategic assessment and planning of protective services, issues regarding the delivery of service, programs, or individual plans for preventing, identifying, remedying, or treating abuse, neglect, exploitation, isolation, or abandonment of children or vulnerable adults; MDT teams may include representatives of other organizations concerned with education, law enforcement, or physical and/or mental health. Document case activities; maintain written case histories to include client status, progress and assessment results; complete necessary forms and prepare relevant correspondence and case reports according to applicable policies, procedures, laws and regulations. Provide crisis intervention in the office or community setting to include responding to emergency calls; report instances of neglect or abuse to the appropriate authorities; utilize appropriate controls for individuals who may be aggressive, combative, or hostile by following established protocols and policies. May provide technical assistance, training, guidance and/or serve as lead workers to other new or experienced Social Workers; may train, supervise, and evaluate the performance of non-professional staff such as Family Support Workers and Administrative Assistants. Perform related duties as assigned. Under general direction, incumbents supervise a unit of Social Workers to include, but not limited to, performance evaluations, work performance standards, scheduling, work assignment and review, training, and discipline when necessary. Incumbents routinely review and monitor cases requiring the application of accepted principles and techniques of the social work profession. In addition, incumbents may also participate in formulating policies, procedures, and guidelines for the program assigned; participate in budget preparation by making recommendations regarding staffing, travel, and program needs; and may also negotiate contracts to assist in meeting the specialized needs of clients, families, caregivers, and vulnerable adults. Incumbents may carry a caseload; however, supervision is the primary responsibility.

Knowledge, Skills, and Abilities

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level. Working knowledge of: principles and practices of social work and case management techniques used in the assigned program area. General knowledge of: genetic principles; effects of day care, foster care, group care, senior care, and separations from family on individual behavior. Ability to: establish and maintain effective working relationships with co-workers, staff in other agencies and the public; provide technical assistance and guidance to subordinates regarding sensitive issues and questions; evaluate, develop and implement policies and procedures for assigned work unit; analyze information, situations, practices and procedures; identify relevant concerns, factors, patterns, or relationships; recognize alternative courses of action and the implications of each; organize material, information and people in a systematic way to optimize program efficiency; coordinate services by determining the time, place and sequence of actions; set priorities which accurately reflect the agency's mission, goals and objectives; delegate work assignments; collaborate, develop and maintain community resources and contracts; monitor contract compliance; apply advanced principles and techniques of social work applicable to child or vulnerable adult welfare; develop effective plans of care for children or vulnerable adults at risk of serious harm or injury in critically or chronically dysfunctional families and/or unsafe environments; make frequent and regular unannounced home visits which may involve confronting hostile and uncooperative family members, caregivers, guardians, and/or persons of interest and may result in the removal of children or emergency relocation of vulnerable adults for placement in alternate care settings; identify signs and evidence of physical, emotional and sexual abuse of children or vulnerable adults and investigate the circumstances pursuant to State law; analyze family crises and intervene appropriately to protect children or vulnerable adults from imminent danger; identify special needs children or vulnerable adults including physical, medical, behavioral problems, intellectual, developmental, physical disabilities, cognitive impairments and/or serious mental illness.

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Benefits include:

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication (Download PDF reader).
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF) (Download PDF reader).

*** State Holidays The holiday schedule for State employees is established by the Legislature.

The following are legal holidays:

January 1.............................................. New Year's Day

Third Monday in January.................. Martin Luther King, Jr.'s Birthday

Third Monday in February................ Washington's Birthday

Last Monday in May........................... Memorial Day

June 19................................................ Juneteenth Day

July 4.................................................... Independence Day

First Monday in September.............. Labor Day

Last Friday in October....................... Nevada Day

November 11........................................ Veterans' Day